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Ratings for Dr. Nancy Ku

3
Staff
4
Punctuality
3
Helpfulness
2
Knowledge

I have been going to Dr Ku along with my 3 children and husband for about 17 years now. Depending what day you catch her, she can be OK or subpar. I find her knowledge lacking and even to get a referral when you need one seems to be a challenge She either doesn't want to do it or doesn't think anyone will take her patients. It takes weeks to get a call back from their office with the appointment, or you have to call back to follow up because they forgot. She should be the "project manager" caregiver but once you are referred to a specialist (who says you are fine) she doesn't want to deal with you and says she doesn't know what is wrong yet admits there is something wrong She's not a bad person ... just not the best doctor and its time to find someone else

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flag | Submitted September 25, 2017

2
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Needs to work on her beside manner and ensure that her patients concerns are taken seriously.

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flag | Submitted May 30, 2017

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Great doctor. Very to the point, respectful and helpful

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flag | Submitted March 27, 2017

2
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

Dr. Ku is a good doctor and the NPs that I've visited are very helpful too, but the reception staff are very rude over the phone and often don't answer the phone at all. They always seem very disgruntled and rush you off the phone.

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flag | Submitted March 10, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Lovely staff! I couldn't ask for a better Doctor and I never feel rushed. I feel valued and truly cared for.

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flag | Submitted February 24, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been with Dr. Ku for about 13 Years. She takes care of me, my three children and my husband. She is a very kind lady and does her very best to help me. I am so thankful to have her as my Dr. Her staff have always been great. They do their very best to book me in asap and it is rare that we have to wait. Thank you to Dr. Ku, the nurses, the admin staff, the ladies who do the needles, the lab and the pharmacy. It is a great office.

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flag | Submitted January 28, 2016

1
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

I have been with Dr. My for some years. NONE of the time been to the clinic made me feel comfortable! Ku is cold and not patient At ALL, seldom listen to me! The nurses at the receptionists are even worse, they laugh at my accent and tried to fool me which makes me feel so sad. They were also very rude to people especially on the phone! Bad experience there

Was this rating useful? 3

flag | Submitted December 25, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been with Dr. Ku for almost 25 years and she is just fabulous!!!!

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flag | Submitted July 17, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Ku has been my physician for more than 20 years and I could not be happier. She removed an unusual looking freckle from my back, which turned out to be a melanoma and I couldn't have been more happy with her quick action to get me into see a dermatologist for further removal. For this reason I believe that she said my life and for this I will always be eternally grateful. As well, her office staff are always very friendly, pleasant and helpful.

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flag | Submitted April 2, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I was a patient of Ku for about 24 years.With her she always said no news is good news.Starting from September until November I had gone to see Dr. Ku on numerous occasions due to severe pains I was experiencing.Each time I went into her office,she acted as if she didn't know me,didn't know why I was there,and always spoke to me as though I was an uneducated individual who she did not have time for.She never once took me seriously even when I was hospitalized & had visited her 3 times in a matter of a week.My last ultrasound had some pretty upsetting news which required seeing a specialist & surgery. A month later she never called. It took me having to switch doctors in order to get somewhere.For 3 years I had asked her to see a GYNO and she ALWAYS said no I don't need to,regardless of a long family history of issues.I switched & got surgery within 2 months.She has terrible bedside manner & doesn't take the time to explain anything to you. I thought you were supposed to trust your Doc?

Was this rating useful? 1

flag | Submitted March 23, 2013

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Dr. Nancy Ku's Credentials


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Biography

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Education

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Awards & Recognitions

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