Ratings for Dr. Luis F. Fernandez
You can have a great doctor but if his staff is rude and the doctor dosesnt return calls they are worthless. Fernandez is a good doctor, however, he does not return calls. I am still waiting for over 2 weeks to discuss a lump that was found during a scan. This is after two visits to include one to discuss the results with him. Oh and he wasn't there but his NP was who did not have answers. Still waiting.......... I hope it doesn't turn out to be life threatening!
Dr.Fernandez is by far the most caring and down to earth doctor in this town. His bedside manner is excellent. After years of being a patient, I can honestly say that a trip to the office feels more like visiting family than going to any cold doctor's office. If his staff is unable to fit you in to see him, they will offer you a spot with his nurse practitioner niece Lisette. who treats the patients with the same level of care as her uncle would. His wife is the office manager and always makes sure that the patients are treated fairly by all of the staff. If you ever have a concern, one phone call to her will put your mind at ease. As for the previous reviews which mentioned the physician assistant, the last time I called to make an appointment I was informed that she is no longer working at that office. Highly recommend Dr.Fernandez!
Dr. F listens and works with you to find solutions. He is willing to try something if you, as a patient, feel it will work. I appreciate that very much. The one drawback is that he has a physician's assistant and she is very timid with prescribing-such as-I went in with a throat infection. While there with me, my husband mentioned that he also had a sore throat. She totally ignored him. Dr. F would have checked it out. Hubby ended up going back to the doc a few days later with-wait for it-a throat infection. Biggest drawback is that staff frequently either loses or "never got" lab reports. I would say 4 out of 5 times they don't have the right report when we call them. That is the staff, though and not the doctor.
Dr. Luis F. Fernandez's Credentials
Accepting New Patients
- Inst Sup De Cien Med De La Habana, La Habana, Cuba (Grad. 1981)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- Coventry Health Care