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Ratings for Dr. Ellen Koo

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love the team at Dr. Koo's office. They are all so friendly and do great work!

Was this rating useful? 0

flag | Submitted June 17, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Horrible office is all I have to say. Money grabbers

Was this rating useful? 0

flag | Submitted July 16, 2018

Dr. Ellen Koo

Dr. Ellen Koo's response
We are sorry you feel that way! However, we are not sure which clinic or dentist you may have seen. We have never gotten such a terrible review before. This is a very blunt review and we have not had an opportunity to discuss this with you as we have had no patients express these thoughts to us in person. Please give us a call at the clinic so we can get more of your feedback which may help turn your experience around if indeed it was us you came to...

Submitted July 17, 2018

2
Staff
4
Punctuality
2
Helpfulness
3
Knowledge

During my crown procedure I was asked by the assistant if I want kids? This was weird. Almost 2 years have gone by now. The crown failed and I have recently developed a white tongue or oral thrush. My recollections of my time in this dental office leaves me with the feeling that the wrong things were put in my mouth. I'm very worried about ever having gone to Dr. Koo.

Was this rating useful? 1

flag | Submitted April 22, 2018

Dr. Ellen Koo

Dr. Ellen Koo's response
We are sorry to hear you have developed a white tongue. We strongly advise you to call the clinic so we can do an exam. We have never heard from you in person, so are you sure this is the correct dentist you are leaving a review on? Also, you should be aware a white tongue is not developed by any dental instruments. Also so you are aware, our sterilization techniques are more than up to industry standards, which we go above and beyond to maintain!

Submitted July 17, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

So amazing Dr. koo extracted my wisdom teeth and I ate steak that night and played football the next day!

Was this rating useful? 0

flag | Submitted March 6, 2018

4
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

great dentist all the staff are very kind and friendly, i would go back

Was this rating useful? 1

flag | Submitted January 11, 2018

Dr. Ellen Koo

Dr. Ellen Koo's response
Thank-you for your feedback. However, I see you gave us a "2" for punctuality. We are sorry if we kept you waiting, it must have been exceptionally busy when you were here. We strive to keep improving ourselves! Thank-you for your patience! If there is any questions or concerns, we would like to help you. Please call us anytime.

Submitted January 12, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Koo is an amazing dentist!she did 2 implants for me today and the treatment was so fast and painless! It was easier on me than a filling is! I highly recommend her to anyone who wants precise and fast dentistry!I've been to a lot of dentists and Dr koo proved to me she is a true professional!

Was this rating useful? 0

flag | Submitted August 24, 2017

1
Staff
3
Punctuality
1
Helpfulness
3
Knowledge

On Dr. Koo's website it shows all the smiling faces of the staff. Last time I was in all the smiley faced staff had left and didn't recognize a single person. Terrible staff. Would not return.

Was this rating useful? 1

Submitted April 3, 2017

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Worst experience ever at a dental office. I found Dr. Koo and staff rude and not welcoming.

Was this rating useful? 1

Submitted October 28, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I became a patient of Dr. Koo when she purchased Dr. Dans practice. I am really surprised by the negative reviews. She is a fantastic dentist and a lovely person. English is not her first language - but her English is more than proficient. She is not Dr. Dan - so if that's what you're looking for you will be disappointed. If you are looking for an excellent dentist than Dr. Koo is an ideal choice. I am terrified of dental work and have a very bad gag reflex. She is more aggressive than Dr. Dan but she has never made me uncomfortable and has helped me get past some of my fears. I had almost no dental work until I was in my late 20s (fear/finances) and am working to save the teeth that I have. Dr. K has been a huge help. I have had root canals, cavities filled and cleaning done with her office and my teeth are better than they have ever been. Dr. Koo is also very fair when it comes to billing - she has never charged me for unnecessary work and always comes in under her estimate. She is upfront about what needs to be done and is conscious of financial restraints. Her front of house staff, Onkar and Sharon, are both wonderful. Their warm demeanor makes going to the dentist far less intimidating. Onkar is amazing when it comes to working with my insurance company and my complicated treatment. She is also quick to help out with anything you need. Sharon is pure sunshine and I appreciate her smile each time I arrive. I have been very happy with my experience with Dr. Koo and her staff. She has always treated me with a great deal of respect and has made sure I understand what needs to be done.

Was this rating useful? 3

flag | Submitted February 18, 2015

5
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

She bought the practice of my previous dentist. Poor social skills and horrible listening skills. She recommends some aggressive treatment option, the patient says they don't want it, and then the front desk is trying to schedule it on your way out - this has happened to three different members of my family! She worked on one problem tooth, refused to blow air on it though the patient knew that would ID the correct tooth...and after the freezing came out it was the wrong tooth; went to a specialist who did a root canal TWO teeth back of the tooth she worked on for 1.5 hours. Will not go to her again and would never recommend her. Shame what's happened to Dr.Garnett's practice.

Was this rating useful? 2

flag | Submitted January 26, 2015

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Dr. Ellen Koo's Credentials


Facility Affiliations


Accepting New Patients

Yes, this doctor is accepting new patients


Biography

Dr. Ellen Koo was born and raised in Korea, then as a young teen she traveled to and studied in United States as an international student. Ellen decided to remain in the USA to continue her studies and obtained her Masters of Science at the University of Massachusetts in Boston. Her passion for health care fueled her desire to continue her education into the dental field and she moved on to and graduated from the University of Pennsylvania. After graduation she went to Korea to visit her family and there she decided to immigrate to Canada with her mom and dad. She went on to challenge the National Dental Examining Board of Canada and fulfilled the conditions required and was rewarded the Certificate of Qualification and registered with the College of Dental Surgeons of British Columbia in 2008. Once settled down in the Lower Mainland she excelled as an associate dentist for several years, including a sedation dental group where she became interested in sedation and helping people with dental phobia's. She then successfully obtained her IV sedation certification through the University of Alberta Faculty of Medicine and Dentistry. Eventually she decided to open her own practice here in beautiful Coquitlam, BC where she practices to this day!


Languages

Unavailable


Education

  • University of Massachusetts Boston
  • Bloomsburg University of Pennsylvania
  • University of Alberta

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna


Request an Appointment

Please complete this form to request an appointment or call (604) 936-0733
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  • August 2018
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