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Ratings for Dr. Richard Chan

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am a 52 year old male that has suffered in severe pain for the past 20 years with back and neck pain, severe headaches everyday that eventually led to the point where I was loosing control of the use of my hands to button my shirt or turn a doorknob. I self medicated with the strongest over the counter pills I could purchase without a prescription to the point where I was taking over 50 pills a day. I met with Dr. Chan in mid December, he had me go for a nerve test 2 days later and 4 days after that I got the call with a surgery date. He is a man of few words. At the same time he is straight to the point, which I respect. A 3rd of the way into January Dr. Chan performed surgery on my neck and provided me with pain medication. Within 2 weeks I was off all of the medication. I have only experienced 3 headaches since the surgery and it's been a month now. My neck is a little stiff but I am still in the healing stage. I cannot express my thanks to Dr. Chan enough for the relief he has provided me with, after living in the pain I had for 20 years. He is one heck of a skilled surgeon and I would recommend him to anyone that requires a Dr. with the skill sets this man has. I truly feel like a new person. Besides myself my family is so thankful to Dr. Chan for his skills, to see me wake up pain free and not taking pain pills every time I turn around. People didn't believe I took so many pills to control the pain, many thought I was addicted and those people are even amazed seeing me now, not taking any pills what so ever. My advice to anyone is if he tells you that you require surgery , jump at the opportunity to have this man do it for you, you won't regret it. I will never be able to thank you enough Dr. Chan. Prior to the surgery I read reviews about how Dr. Chan had long hair, well his hair is shorter than mine and how people didn't like his bedside manner, because he had none, news flash he's there to fix your body not hold your hand. So to those people I say let your mommy hold your hand and let this professional make you pain free and move onto the next person that requires his skills and knowledge. Thanks Dr. Chan from Fred Kenmuir.

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flag | Submitted February 8, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I never saw his staff because I got there very early in the morning - first appointment of the day. I was referred because of scoliosis and retrolisthesis in my spine. When he looked at me, it took him 5 minutes to figure out the problem stemmed from my hip and not my spine. He went over my images with me very carefully and pointed out his reasoning. I'd been struggling with a sore back and a limp all my life and after dozens upon dozens of doctors, he was the first one to figure out the entire issue without even an x-ray of the problem spot. He did send me for the right x-ray and sent me with a referral to an orthopedic surgeon. Because of him, I'm on a wait list for the hip surgery I should have had years ago. They also found a tumor in my knee which had been there for many years before I saw Dr. Chan. He saved me many additional years of pain, but also saved me from a knee replacement or back surgery. He was the first doctor in 30 years that I had who knew what to look for and how to look for it and I am grateful every day that we crossed paths. People may complain about his demeanour, but he's really just got his head 150% into his work. Maybe he doesn't smile as much as the next guy or maybe he's not always as cordial. I never found this, but if you do, most likely it's because he's really moving fast and concentrating on the problem. If you go see him, let him think and he'll share his thoughts with you. He'll save your life. He does care an awful lot about the well being of the people around him.

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flag | Submitted January 26, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Richard Chan gave the chance for my son to get back to his prime fitness and his soccer. My 21yr old son who plays varsity soccer was diagnosed with spinal stenosis which led to painful sciatica and not playing soccer last season. Dr. Chan performed a microdisectomy L5S1 on November 10/16 and from that night on his disc and sciatica pain disappeared. By the end of December/16 he was able to start going to physio and to the pool to continue his road back to the soccer pitch later this summer. Dr. Chan might be a man of few words but his skill set is a force to be reckoned with ! My son's back feels excellent and even our family doctor remarked what a great job Dr. Chan did on his incision site. As a mom , I was worried about the surgery and the success rate of a microdiscectomy and what assured me that we made the right choice was the nurses who looked after my son post op at Eagle Ridge hospital all stated that if they ever had to have any type of neurosurgery that they would trust Dr. Chan 1000% to do the job and to do it well ! A grateful mom....Thank you Dr. Chan!!!

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Submitted January 5, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent treatment beginning to end for double laminectomy. Not many words, he doesn't have the time to explain things, to many people to help. Just better to trust him. Back feels excellent and strong.

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flag | Submitted December 12, 2016

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

just went for a consult yeah read the reviews, do not tell a book by its cover. great dr

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flag | Submitted November 26, 2016

2
Staff
2
Punctuality
2
Helpfulness
2
Knowledge

Dr Richard Chan was remanded to me by a did that did nerve testing on one. So I thought I was in good hands. WRONG rude, takes down to u, doesn't listen when u do talk. Bedside matters -2. He did 4 ops on my back neck laminecty, then a partial lumbar laminectomy , then a full lumbar laminectimy, then on next MEI I had he forgot, didn't c a ghostly looking object in the thorax part of the back (10,11,12) etc. I had walked on my own after each one of these op for some time till I started falling, and legs gone again. This time being the 4rd op I never walked again without a walker. But also cannot feel my feet, stone cold enough to hurt and not feel comtablely in any type of shoes. No balance to walk or even stop fm falling sometimes. Seen him mths after and he told me " I cannot do anymore for u, damage has been done. Basically took off his rubber gloves and went to a Canuck game. No explaintion of y no walk, no balance, cold feet. He is passed his prime STAY AWAY for ur own health.

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flag | Submitted October 8, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Chan is an amazing neurosurgeon. He worked on my dad twice, and both times dad came through with minimal pain and great success. My dad's bones were all crooked and fusing to the point where you couldn't even tell it was a human spine in the x-ray. Dr Chan fixed it all up and dad regained the use of an arm he'd lost feeling in and was relatively comfortable even right after surgery. Stunningly, a week after surgery, a bit "friendly" dog that had gotten away from its owner jumped on my dad and knocked him over backwards. Dad landed squarely on the surgery. He waited a moment, then got up and was actually fine. A year later, I was referred to Dr. Chan myself becuase i have retrolisthesis in my spine. Dr Chan looked over the x-rays many times and surmised it was actually a hip defect that was bending my spine. He referred me back to my doc to get put in line for a hip replacement. When they checked my hip, they did find the defect Chan suspected was there and now I'm getting a new hip in a couple of months. This man has some questionable reviews with regards to his personality, but I've got to say , he really does care about the people he works with - even if he doesn't necessarily show it. I didn't find this myself. I found him to be extremely knowledgeable and very willing to talk about what he found. I liked him. He saved my dad's life and he changed mine for the much better and we will all be forever grateful for the work he has done and continues to do.

Was this rating useful? 1

flag | Submitted October 5, 2016

3
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

terrible doctor. doesn't matter if he's odd and cold, he doesn't know what he's doing.

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flag | Submitted September 15, 2016

2
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

This dude saved my life and was called late at night for an immediate brain surgery to remove a tumour from deep inside my brain. The surgery risk was stated to be 60- 80% of death and 20-40% chance of making it alive but with speech impairments, damage to the brain and nerves, disabled mentally and physically. Cams Out walking in a few days from recovery at RCH. Not talkative, and descriptive but Richards a f-king great Neurosurgeon. At first relatives and friends were a bit skeptical due to appearance and his response times in person, I was drugged out to the point where I'd find a monkey fit to operate on me LOL but figured I'd give him a rating after years. The good: Dodged a bullet, removed the tumour before it killed me from increasing in size, significantly. The bad: F-ks with my balance and lost (and loosing) vision from my right eye.

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flag | Submitted September 14, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

dr chan is the best, so are all the staff. just had back surgery and I feel great ,have not felt this good in 5 years, my only regret is not seeing him earlier. highly recommend him

Was this rating useful? 1

flag | Submitted July 13, 2016

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Dr. Richard Chan's Credentials



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Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
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