Ratings for Dr. Julia Reynolds
Dr. Reynolds is a good Doctor, whom I would describe as competent and caring. Her appointment management is abysmal however. It's "normal" to wait well beyond the scheduled appointment time, which is very frustrating. Further, she seems to be willfully ignorant of this, as it is the norm in her office. It's simple courtesy to nform patients when the schedule falls behind.
Dr Reynolds is an excellent and caring person who actually listens to her patients. The only problem is that Melissa never answers the phone. When she is not there, it just takes one phone call to get an appointment within 1-2 days, but when she is there, you can call as much as you want and the phone will never be answered. if she does, you may have to wait 5-8 weeks for an appointment! :( It is very frustrating!
The most AMAZING doctor. She is so knowledgable. Absolutely love her!!! Downside, her receptionist is poorly organized as you are always waiting very long even with an appointment (half hour to 2 hours *sometimes). Its a little much as you dont want to waste your whole morning or afternoon in a doctors office. They need to book more accordingly.
Dr Reyonlds, please stop taking new patients. You are only 1 person who is spread to thin as it is. Tried to call the office multiple times daily can't get thru. Too busy for an emergency visit. Melissa either needs to go or needs help. You are a great Dr. When I am there but please bring in some help. I may be leaving your office for someone who can at least answer the phone, but I gaurntee as soon as I find my child a new Dr. , they are gone.
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