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Ratings for Dr. Jaqueline Castro

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I found this provider as a participating provider through my insurance carriers website. I called to make an appointment and the first thing I was asked was what insurance I did I have. My response was Anthem (a large, well known insurance admin). The receptionist asked "is that Obamacare because we don't take Obamacare and I have to ask everyone." I attempted to explain to her that "Obamacare" is not an insurance, it is simply the Affordable Care Act which provided either federal or state marketplaces to purchase affordable insurance plans. Yes, Anthem is a plan choice in Covered CA (California's Health Insurance Exchange) however my Anthem plan is through my employer. Her response: "so do you have Obamacare or not." My response was simply "thank you for your time, but I will find another provider.

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flag | Submitted February 13, 2014

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Dr. Jaqueline Castro's Credentials


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