Ratings for Dr. Sophie Mougos
My son had his wisdom teeth. I had heard this was very painful and concerned about his pain management. I needn't have worried he sailed through it with no pain in the coming couple of weeks. He is going back for more surgery in April and I certainly have no reservation. I am sorry for the people who have had had bad experiences at this clinic. Mine has certainly been excellent.
In November, my daughter had her 4 wisdom teeth taken out by Sophie. We found her via the internet after being unhappy with the service we got from another dental surgeon, who really was all about the money. However, our experience with Sophie was completely different. She was caring and took the time to explain the procedure and what to expect afterwards. Her staff were helpful and efficient - in fact I just came off the phone with them (this is 3 months post surgery to make an enquiry, which they went out of their way to help me with). I would definitely go to her again and would not hesitate to use her services for my son, who also has to have his wisdom teeth removed.
Several friends recommended Dr Mougos to me after they had a great experience with her. I found the whole process from the initial consultation until the follow up care post operatively to run extremely smoothly and efficiently. Dr Mougos and her staff were happy to answer any queries that I had and I found them all to be extremely knowledgeable. I had great results from my surgery and would not hesitate to recommend her services to friends in future.
Bad experience.Always late and no answer to mails.This is very frustrating.My daughter had a surgery with her and soon after a problem on her tooth occured.She said only she didn't know what happened without taking any responsibility of her job
We saw Dr Mougos last year when a friend recommended her, when we had seen another surgeon who my daughter didn't like. She was amazing and very patient with her and made her feel really comfortable. She had 4 wisdom teeth and 2 other teeth out and recovered really quickly with hardly any swelling. She showed her how to clean out the sockets which I had thought my highly anxious kid would never do! I saw Sophie again this year with my elderly mother who is having chemo. She was so gentle with her and organised everything with mums oncologist straight away. Fitted her in for surgery to fit in with her chemo, by getting the hospital to start early! Mum had no pain and was eating straight away. I must have looked pretty stressed by everything to her and she really went out of her way to take care of everything. She even bulk billed everything for mum which we never expected. She is so caring and I feel really understands what we are going through and I am so grateful there are doctors like her.
Absoluetly appalling experience, staff with horrible manners who lie and attack you on the phone. Ran 45 minutes late. Totally unhelpful won't follow through with a simple request. Made me very anxious and feel genuinely distressed. No knowledge about possible interactions of other medical conditions with a surgery and no interest in finding out. Go elsewhere it's obvious all they care about is the money.
Her practice runs very late. She is rather abrupt but gets the information across quickly and shuffles you out the door. Our surgery date moved twice and she ran two hours late on the day! It took me three weeks to get a receipt to be able to claim my money back from HBF and practice staff were extremely rude when I called to follow up numerous times. No follow up was done either post surgery! Disgraceful. See someone else.
Dr Mougos may be good at her job but she runs a very unprofessional practice. She was running an hour late for our consult but her staff did not have the courtesy to call and tell us to come later than the appointed time. She expects full payment for the surgery 10 days before the date even though we were fully covered and the excuse is that health funds do not pay her for six months. It was thanks to the anesthetist that we were told to call the hospital on the day of the surgery to find out if they were on schedule and it turned out they were 1.5 hours late. Dr Mougos' staff did not bother warning us of a potential delay. Look elsewhere for a surgeon, there are plenty in Perth. This one is greedy and has no respect for your time. It's as if she is the most important person and nobody else matters.
Dr. Sophie Mougos's Credentials
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