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Rate Dr. Billie Jean Pace
Dr. Billie Jean Pace's Ratings
Staff is about the most unreliable people EVER. They put you on hold & never come back to you. IF you go to this doctor make sure you have NOTHING to do for the rest of the day because you will WAIT AT LEAST ONE HOUR to see her. She is knowledgeable, but everyone's time is money. AND if you get on her bad side by asking 'the wrong' question, she will walk out on you and stop treating you as a patient. ALSO... DO NOT buy her art work. She will try to sell you her paintings right off the wall in the exam room. They are extremely overpriced. Her fees are OUTRAGEOUS and are NOT equal to her SKILLS. She is not the only doctor in town. I would NOT RECOMMEND HER and I will NEVER RETURN. Try to get your records... Ha !!! That is a joke because they will either be LOST , they will charge you HORRIBLY UNREASONABLE costs for a copy or they will promise them and NEVER DELIVER.... My rating is a MINUS MINUS MINUS !!! ... ALSO, don't let them try to tell you, you are old because then they will try to sell you some of their MAGICAL ANTI-AGING treatments. If I haven't used the word HORRIBLE... I am now !!! This is a HORRIBLE HORRIBLE office... from the unprofessional, uncaring and very uninterested staff to the 'Get you in, Get you out' doctor who MUST move on to the next patient ! Simply put... This office should be SHUT DOWN !
Front desk staff and nurses are extremely unprofessional. I waited over a week for a return call from a nurse when I was going through treatment with the doctor. I returned the call within the hour and they were closed. I attempted to call again the following business week and am still waiting for that return phone call (a week later). I mailed written correspondence to the Dr requesting records and received no reply from staff person -phone call or otherwise after 2 weeks. When I did call to request my records I was met once again by rude front desk staff who are constantly short and unconcerned with what you have to say and have no sense of urgency to ensure that the needs of the patient are met. Finally, if you do visit this office make sure you have between 30-90 extra minutes built in to wait. It's a shame that such a caring doctor is shrouded by such terrible staff.
Dr Pace is the Best doctor ever. She has been my doctor for a number of years and she also did surgery on my daughter. She is very knowledgeable and caring. I feel absolutely confident in her practice even to the degree that I opted to pay for my visits due to the center not accepting my insurance rather than go anywhere else.
Front desk and staff looks like they do not want to work. They are there just to do their job in and out and get their paycheck. They do not represent the doctor. Waiting time is at least one hr. not unless you came in late then you don't have to wait much. However,even when I came in late I still have to wait for 30 minutes. Without Dr. Pace's experience and knowledge I don't think I will come to that office.
I have known Dr. Pace for nearly 30 years... she is the best. She is now caring for our 3rd generation... recent surgery on my grandaughter with complete success. Her office is a family environment... Can't imagine where I personally would be without the tender patient care she has shown me, my daughter, my sister and my grandaughter... Susan King :)
Thank God !!! for Dr. Pace. She is so caring, professional and highly skilled/experienced. Dr. Pace was able to put me at ease discussing some very uncomfortable issues - I am thankful I have found her. Moving 3.5 hours away but will make the monthly trip to Altamonte just to see her and continue treatment under her care.
Dr Pace delivered both of my children back in May of 1982 and again in June of 1983. It was my good fortune to have her at my side during both deliveries. She is caring,smart and VERY personable. My husband fondly remember Dr Pace giving him the baby(s) so that he could whisper the obligatory birth prayer in each ear. What a great Doctor she is.
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