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Ratings for Dr. R. Moon

1
Staff
1
Punctuality
3
Helpfulness
4
Knowledge

Worst front staff I have ever seen. Customer service is non-existent at this office. They argued with me about lies they made up. Was a customer for years but enough is enough. Time to move on to someone else who cares.

Was this rating useful? 4

flag | Submitted May 26, 2015

2
Staff
3
Punctuality
1
Helpfulness
3
Knowledge

Waiting for my exam I could hear every person leaving the exam room being told they needed bifocals. On top of that everything is classic high pressure salses pitches. Offering specials that "end today then the price goes way up". My eye exam was basically a prolonged sales pitch for bifocals. He completely missed a very significant warning sign of eye disease that has been spotted by many other optometrists in past years. On leaving I refused to order my much needed bifocals and told them to just give me a copy of my prescription and not to worry about booking my appointment for next year.

Was this rating useful? 1

flag | Submitted November 3, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Really honest eye doctor! My husband and I were prescribed eye glasses last year by another doctor in town but neither one of us had glasses before. So this year we obtained a second opinion from Dr. Moon. He provided a thorough exam of approx. 45 min for each of us, and answered all of our questions. The end result was that we didn’t need any glasses or contacts. What a relief. The staff could have been a little friendlier, but after we paid $1600 to another optometrist for two glasses that we didn’t even need, I will not go anywhere else!

Was this rating useful? 0

flag | Submitted October 11, 2014

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

He is one the worst in Town. He is always late. I waited 65 minutes when I was the very fist appointment. He spend only 6 minutes with me and he mentioned I have to have a bifocal glasses. After start asking other question about healthiness of my eyes. He just replied Ok. No explanation and start getting angry. I think It is time for him to retire.

Was this rating useful? 2

flag | Submitted October 1, 2014

3
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr Moon was very knowledgeable and friendly. He didn't try to sell me anything. Location needs direct billing and the staff are a little pushy but whatever. They told me I didn't need to bring anything to the appointment and when I get there they seemed annoyed that I did not bring my Alberta Healthcare card.

Was this rating useful? 0

flag | Submitted November 23, 2013

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Dr. R. Moon's Credentials


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Biography

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Medicaid / Medi-Cal
United Healthcare

Top Hospitals in Fort McMurray, AB



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