Ratings for Dr. Shelton R. Penn
The office is very shabby looking - in an old rowhouse - not the clean and professional-feeling environment that makes me confident about the quality of care. Dr. Penn was clearly a nice guy. He's very personable, talkative and friendly, but was a bit too touchy and not very professional. It was the fastest cleaning I have ever had - no more than six minutes. Once I got home, I looked at my teeth and noticed that the tartar removal was really superficially done. The whole experience just felt like cutting corners. Given the state of the office, professionalism, and quality care, I will not be back. Would not recommend Dr. Penn to others.
Ok, I admit I hadn't been to a dentist in about 2.5 years when I went to Dr. Penn, which I wrote on the form the staff gave me for new patients. Nevertheless, I brush twice a day and floss once a day, but still had tartar buildup, which typically requires a dentist's tools. When I told Dr. Penn my daily routine he insisted that I was being untruthful. His assistant repeatedly suggested that he take a look at my form/chart, which he ignored. He also got snappy with her when I guess she wasn't holding the light the way he wanted her to. He worked hard removing the tartar but also removed some of the dental "glue" that holds my permanent retainer in place, which caused my teeth to noticeably shift. I had to go back to my orthodontist for her to adjust and rebond it back into place. All in all, it was not a great experience, and as soon as open season comes around I'll be switching my insurance and going back to my family dentist.
Dr. Penn has been our family dentist for over 10 years. His dental office staff is friendly, welcoming, and his office has a family atmposphere feel. Even though we now live in Dover, PA we still make the trip to Washington, DC for our dental appointments. He's worth the trip!
Dr. Penn is the best Dentist that I have been to, I have gone to him now for about 4 years. He is able to take care of you even on a short notice. He inform you as to what he is doing as he does it. Inform you as to how to take care of your teeth. A very good Dentist.
Dr. Shelton R. Penn's Credentials
Accepting New Patients
- Georgetown (Grad. 1978)
Areas of Expertise
Awards & Recognitions
Publications & Research