Ratings for Dr. Andrew G. Woolrich
Today, I was so appalled at the treatment of Dr. Woolridge and his staff that I literally had to stop everything I was doing to come online to post reviews to let other people know so that they would not waste their time on money seeing this horribly callous, rude, and greedy doctor. It doesn't often come a time when I am so compelled to stop everything I am doing to write reviews, but today this office and practice and Dr. have taken the cake! I have left phone messages over the past two weeks and received no response,no return phone calls and today, had to have my husband call them to actually get some sort of answer from them as to why they have not been doing the simple task of filling out necessary paperwork for my insurance to approve my prescription refill. It started off as a simple Rx refill with my pharmacy (not a new Rx refill, I had three refills left on the Rx he wrote me a few months back), then finding out that the prior authorization had expired, so the pharmacy faxed over the prior authorization document to my doctor (as they always have) and I waited and waited for a week with nothing- no response. When I found out -via my insurance company- that theDr. had still not finalized the prior authorization I have been calling them for over a week to find out why. After my husband calls them today (because they have not responded or bothered to return any of my calls), they tell him that the Dr. refuses to complete the paperwork, unless I come in for another co-pay/visit, and he's trying to change [my already completed prescription] to a lesser amount in order to manipulate me into having to come into his office to have it changed back to the original quantity! I was floored, I have never in my life had a Dr. to be so greedy as to try to hold my prescription refill hostage so that he can get his greedy hands on more money for an office visit! And for a previously existing prescription refill -not even a new prescription! And today when I was trying to find out why he was doing this, the rude girl on the phone literally told me she had better things to do with her time and ended the call. When I first came to this doctor it was only because my prior my doctor had stopped taking my current insurance, and I only needed a simple doctor so I could get my topical cream Rx, which I have been getting for over 10 years, filled. I knew that he seemed shady by his brusque and short demeanor (he never examined me or did anything other than ask me what prescription I needed), and by his clothing (he dresses like a wannabe gangster from New Jersey) not to mention his filthy (and seriously outdated office) and rude staff. Never again.
I went to see this doctor for the first and last time. My first time calling for an appointment was during winter break. It was scheduled, then rescheduled due to some doctor emergency. When I finally got an appointment to see that rude doctor my condition had gotten better. He told me that he "needs to see it before he can treat me" of course I can understand that but you would think he would spend more time with me since I was also there for a skin exam. He didn't take his time with me. He didn't let me ask him questions. He would say "that has nothing to do with it". He didn't even washed his hands. He reeked of cologne, it was hard to be in a enclosed room with him without any ventilation. I won't be going back, his staff was pleasant. Spent more time getting to know his receptionist than what andrew got to know me.
This was the worst experience and staff ever. I waited more than an hour for him to remove a mole, and when he walked in he said "I can't remove it, it's not cancerous." He walked out and billed the insurance company however many hundreds of dollars and I had the pleasure of paying a copay to his snotty receptionist. NEVER NEVER AGAIN. He was curt, rude, late, not helpful in the least.
AVOID THIS DOCTOR AT ALL COSTS. He is completely inconsiderate and unprofessional. He made me wait 90 minutes for an appointment. While I was waiting, his lunch was delivered. It was incredible, really--SO rude. His staff is dour and sullen, and the office is filthy. AVOID. You can certainly do better.
I have been seeing Dr Woolrich for several years and never found him to be abrupt as some have said. He is knowledgeable and I have found him to be friendly and personable. He has taken care of my problems with minimum pain. Yes, I have to wait 30 minutes to an hour sometimes, but that is normal for most doctors...
Dr. Andrew G. Woolrich's Credentials
Accepting New Patients
- New York Med Coll, Valhalla Ny 10595 (Grad. 1989)
Areas of Expertise
Awards & Recognitions
Publications & Research