Ratings for Dr. Amarilis A. Jacobo
Absolutely one of the worst dental experiences I've ever had. My appointment was at 11. I was seen more than an hour later later, mind you, I came 20 minutes earlier. The chair they make you sit in to take your dental x-ray is extremely uncomfortable. The staff were chatting and laughing loudly when doing my x-ray. Let's not forget the AC issue, it was unreasonably cold in the waiting room but not inside the office. I complained about this and they did nothing. I was so frustrated throughout this visit that I wanted to get up and leave before my cleaning but I decided that I will no longer visit this dental office. Absolutely terrible experience, apathetic staff with terrible customer service. Save yourself the trouble and go somewhere where they are professional and understanding.
Her staff is rude. I called and was told they did not any appointments available for the same day. Once I called again and offered to pay cash they said they have same day appointments. There is a blond staff member who scolded me after I arrived. Never again.
I called the office with a dental emergency they gave me an appointment but once I got there was told I could not be seen because I didn't have my insurance card I explain to them that I am assigned to her office I have an emergency to check with the insurance to show that indeed i have insurance I was told sorry office policy we can't see you without your insurance card I know the reason I wasn't see was because I have metroplus a capitation insurance which pays very little I don't why these dentist participate with these insurance if they don't like the fees I work at a dental office and I know what goes on so I left her office with pain I will never go back nor would I recommend anyone else plus I'm switching to a another office
What a nightmare experience. Rough does not begin yo describe the treatment I received...brutal would be more like it. Who starts to drill a tooth with no anesthesia?!?! I nearly hit the roof! Then I was stabbed with the syringe so carelessly that I felt the needle go deep into my jaw near my ear canal...it just didn't feel right. My gums were also brutalized and now one week later I still have pain...all this for a simple filling! I now have to see another dentist, pay out of pocket and try to fix whatever happened.... I am too terrified to ever sit in her chair again and you should be too. You can't make this stuff up!
WELL, I HAVE BEEN A PATIENT TO THIS OFFICE SINCE 2001, I CAN SAY THAT I ALWAYS HAD GOOD EXPERIENCE, THIS IS A VERY PROFESSIONAL OFFICE AND VERY CLEAN,LAST TIME I WENT THERE I HAD MY CLEANNING DONE BY THE DENTAL HYGIENIST AND I WAS VERY SATISFY, I NEVER EVER HAD A DENTAL CLEANNING LIKE THAT IN MY WHOLE LIFE, THIS GIRL TOOK HER TIME AND I FELT THE DIFERENCE, FROM NOW ON I WANT HER TO CLEAN MY TEETH ALWAYS, dr. jacobo is very profesional and also the hygienist both of the graduate fron NYU, I WILL RECOMEND ANYONE TO GO THERE, AND ITS TRUE SOMETIMES YOU HAVE TO WAIT AN HOUR TO BEEN SEEN BUT ITS WORTH IT.....
I have been going to this dentist since 2002, but i'm 1000% sure that I will never step foot into her practice again. During my last visit i waited almost an hour to be seen. After my x-ray i saw the dentist in passing. The dental hygienist performed the cleaning. Which was the WORST experience ever because, she assaulted my gums, told me i could leave, because i did not have any cavities, DID NOT POLISH my teeth until i asked her. Still...i did not see the dentist. I asked where the dentist was, and was told she left...REALLY?!?! Who does that? I now have braces and the dentist has not seen the progress of my teeth for over a year...don't you think she would think it's important to make sure everything was coming along?!? I guess not! Do your self a favor and avoid that office. It's a waste of time and money!
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