Facebook Pixel

Ratings for Frances D. Stapleton

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The entire office acts like they hate their job and the front desk person yelled at me for giving her the wrong card after I walked up to the desk. Being my first visit, I didn't know what I was supposed to do/go and everyone acted like I was inconvienencing them. I was very disappointed in this providers ability to listen and adequately diagnose. First, I filled out a questionnaire regarding my symptoms, which sat on the chair beside me the entire visit and was never looked at by either the nurse or NP. Next, I sat for 45 minutes between being assessed by the nurse before I saw the NP. Then the NP stared at her computer screen the ENTIRE visit. She treated me like I was depressed and suicidal when I was complaining of fatigue and loss of concentration (I now know Is likely due to a thyroid issue) and accused me of having post partum depression almost 10 months after giving birth but didn't actually screen me for post partum depression. She ordered labs and when I called for results, I was told "everything looks good" by her nurse when I specifically asked to speak with her. However, I had to come back for a "blood pressure check" and after reading my blood pressure only twice, prescribed meds without any education or follow up. Then I got a call three days later asking for me to come in for "repeat labs" despite the results being "all good." I refuse to go back and sought a second opinion.

Was this rating useful? 0

flag | Submitted July 26, 2015

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Personable, good at listening to my symptoms. A good provider that actually seems to whole-heatedly care about her patients well-being. I highly recommend her to my friends.

Was this rating useful? 0

flag | Submitted September 25, 2014

2
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Fantastic instincts. I really felt like she listened to me when I saw her. This is def my new dr. She has really good follow through and truly cares.

Was this rating useful? 1

flag | Submitted September 25, 2014

3
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Prescription was not renewed in a timely manner, causing undue physical hardship and great inconvenience. She said she had renewed it yet each time I checked with the pharmacy they said they hadn't received anything from her. I was forced to find another health care provider over the holidays. I travel so I had to leave the state without my prescription. Curt, impatient and uncaring.

Was this rating useful? 0

Submitted December 28, 2013

Rate this Doctor

Frances D. Stapleton's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

Unavailable


Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
  • BCBS Illinois
Champ Va
CIGNA
Commercial Insurance Company
Golden Rule
Humana
Medicare
Ngs American
Php-Physicians Health Plan
Planned Administration Inc
United Healthcare


Sign up for our newsletter to get the latest health news and tips.