Facebook Pixel

Ratings for Dr. Susan Kwan

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have had Dr Susan Kwan for many years as a doctor. Seeing Dr Kwan is more than seeing a doctor to me she is very special lovely person. She is extremely compassionate and professional. I feel that i am in the best hands when in Dr Kwans care. Threw my complex health problems i feel secure to have her looking after me. I feel it a privilege and thank god to have her as my doctor.

Was this rating useful? 0

flag | Submitted June 28, 2017

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr K has been treating me for 20 years. Knowledgeable, kind and professional. Dreading the day she retires. She has to be one of the best doctors out there.

Was this rating useful? 0

flag | Submitted May 31, 2017

2
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

Dr. Kwan ordered a CT scan for my friend to find out her lungs problem. Later, my friend and I got this medical report from the Burnaby Hospital Recording Department. Seven spots are on her lungs, and also looks like a broken glasses. Plus, her phlegm had a blood. My friend asked me to go and gave a support for her in the consultation with Dr. Kwan. On the consultation, (despite the CT Scan report) Dr. Kwan told us, my friend has only one small spot on her lungs, and nothing to worry about it. her lungs are perfectly healthy, and come back to see her about a year later?!

Was this rating useful? 1

flag | Submitted February 3, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have had Dr.Susan Kwan for a many years,she is very compassionate as a doctor and caring.In my opinion she has the best knowledge and skill out of any other doctor i have met.She is also caring towards family and thorough.She is very dedicated to her job and patients.I will always stay with her as a doctor, she is a very special doctor to me and my wife thinks greatly of her.

Was this rating useful? 0

flag | Submitted September 2, 2016

1
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

The previous receptionist that I dealt with was wonderful. The ones I dealt with now dont seem as on the ball. Dr S. Kwan is amazing. If you dont get in on time for your appointment its because she is thorough. She makes things make sense and gives you so much more than her medical knowledge. Everyone should have a doctor that cares as much as she does.

Was this rating useful? 0

flag | Submitted July 28, 2016

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Excellent and compassionate doctor. I appreciate how thorough she is with treating a member of my family. Unfortunately, I also have to rate the staff here. The receptionist was very rude on the three occasions that she interacted with an elderly member of my family.

Was this rating useful? 0

flag | Submitted December 9, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kwan is very kind, caring, and she listens to what her patients have to say. She is very knowledgable. Her receptionist, Flora, is also very friendly and willing to help. I have not seen such service in medical care this good before. I recommend Dr. Susan Kwan and her staff.

Was this rating useful? 0

flag | Submitted June 15, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Kwan squeezed us in from an emergency referral. Receptionist so sweet, kind and attentive. Shocked because this experience is so different at the Burrard walk in clinic. Didn't wait long as we expected a longer wait from not having an appointment. Dr. Kwan has the BEST bedside manner of the many doctors my family has encountered! She highly values and respect seniors, especially for families that take good care of their parents like we do. If you go in like a spoiled brat and just want a quick fix for your elderly parent(s) expect a finger wagging at your neglect. She's very very attentive and listens well to concerns of my mom. Treat your elderly well and she will listen to you.

Was this rating useful? 0

flag | Submitted June 27, 2014

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Very helpful doctor. Never on time but worth the wait.

Was this rating useful? 0

flag | Submitted October 16, 2013

Rate this Doctor

Dr. Susan Kwan's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

Unavailable


Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
CIGNA
Coventry
  • Coventry Health Care
GHI
Healthnet
Humana
Medicare
MultiPlan
Oxford
Unicare
United Healthcare
Wellpoint


Sign up for our newsletter to get the latest health news and tips.