Ratings for Dr. Charles New
I'm a 68 year old patientwho went to Dr. New with serious back pain and could not stand up straight. He sent me for the "Pointless" tests which showed where and what the problem was. I found him to be straight talk tell it as it is Dr. Those that took this for 'Rudeness and Aggorance' wouldn't know s**t from clay. The straight talk required effort and willpowerfrom meto leave surgery as a last resort 12 months later I can now stand up straight and the pain is1/2 to 1/3 it used to be. Dr. New you have my thanks, respect and confidence. Jim
Dr New has performed surgery on my spine twice now. I selected him the first time on the basis of recommendations by my GP and physio. The second time I selected him on the basis of my own experience. On each occasion he has provided me with accurate information about my problem and options for a solution. I would select Dr New again if required, not because he tells me what I want to hear but because he tells me accurately what I need to do, and then provides the solution in a skillfull and professional manner. He and his staff are very caring and professional in their approach to patient care and are the reason I have the mobility I do today.
I read the negative comments on this site prior to my initial consultation with Dr New in June 2016. I never taken things on the internet on face value and am glad that I didn’t. I was referred to Dr New as I had tingling down my left side and scans indicated a Neck problem. When I rang to make an appointment the receptionists were great & explained that he no longer specialised in necks but it wouldn’t be a problem if I still wanted to see him. I called another specialist and it was 3 months before I could get in so I rang back and booked in. Dr New is the first Dr that I have seen, and I’ve seen a few for various problems over the years, that has actually listened and taken on board the full medical history and not dismissed it as they do not deal with that part of the body. Thanks to all the tests that he sent me for, I had injections for the neck problem and haven’t had any tingling since. The tests also identified that nerve damage was causing muscle wastage on the left. Oh, the relief of him saying that, as for several years I had been asking if the right leg looked bigger than the left and was made to feel like I was imaging it. I’d had sciatica for over 14 years and injections so didn’t have any pain down that side. Prior to surgery Dr New took the time to explain the procedure & recovery process and discuss my work & personal situation of being a carer for my father and did not schedule the surgery until arrangements had been made to look after him. The surgery was over 12 months ago and the recent nerve conduction tests show that it had resolved – yeah! As I was obese, Dr New referred me to a Dietician, not once but four times before I took on board what he had told me. He was very patient and not once was he abrupt or did he strongly insist that I must see them, but kept informing me of the benefit to my knees and back with the weight loss. 34kgs later I wish I had of seen them the first time instead of waiting but it was a case of “not wanting to hear that” but knowing that I did have to. Thank you Dr New & team for giving me a new lease of life and I have had no hesitation in passing your contact details to friends. D. Francis
Dr New is a very professional specialist I have seen thus far. Dr New is very courteous and goes into depth regarding my medical problem. My appointments with Dr New has been prompted, he is very punctual to timings. During my operation Dr New made sure I was looked after very well, and all his staff took great care with me. Dr New has been the only specialist to have helped me with all my medical problems post accident, and I will continue to see him and recommend others to him. I can't thank him enough of all the problems I have endured with past doctors and finally have Dr New resolve them for me.
Dr Charles New gave me back my life. Having suffered dibillataing chronic back pain and sciatic pain in both legs for 12 years,I have been given a new lease on life thanks to Dr New. His vigilance in getting my approval for spinal fusion surgery after battling the insurance company for many years was exceptional especially having had 3 other opinions from other sergeons declined by the insurer. I had spinal fusion surgery on November this year and has been a success am no longer suffering from the sciatica pain and my back is healing well and due to undergo physio and hydrotherapy to strengthen my core. Thank you Dr New and staff for taking care of me and giving me a new lease on life. Regards Heughan.
In 1999 I had a back injury (L4/L5) and suffered sever pain for 6 months. Suffering from sever sciatic pain i decided to see an orthopaedic surgeon. I was referred to Dr Charles New. He took the time to explain the process and the surgery. After having nerve compression for so long, his analogy was (if you park a truck on a garden hose for to long it will never properly work again). I decided on surgery . Waking up postop my sciatic pain was gone. Such a relief. I would also like to say his anaesthetist was excellent and the assistant surgeon. 2 years later I was back to snow skiing. I saw Charles today (5.12.2017) for L5/S1 problem. As always he is delight to chat with. Very professional and caring. He took his time to assess my injury and pain levels. I have been recommended to have two more tests done. I could not fault his professionalism or conduct. I waited 50 minutes to see Charles. He is a specialist in his field. All specialists run late. That's because every patient is an individual and may require more time for the consult. No one can predict how long a consult will take with a specialist. I would prefer to be waiting than rushed thru the consult in 5 minutes. To Debbie and Nerise. Great secretaries. Very helpful with my WC injury. To all then people leaving negative comments please have the balls to leave your name attached. Regards A K Cameron
I have been a patient of Dr New for around 8 years now. He has performed surgery on my spine twice and in both cases the outcome was exactly as expected. In both cases surgery was not the first option. Dr New offered different, less invasive treatments prior to surgery. I am very grateful to Dr New and believe that he is an extremely knowledgeable & capable surgeon. Yes, he is very much straight to the point when it comes to diagnosis & treatment but I do not see that as being abrupt or rude. He is a straight shooter who will stand by you to ensure you get the best outcomes medically. Everything Dr New has done for me has resulted in a better quality of life. I trust him completely & recommend him highly.
I was referred to Dr New for a review on my knee injury. During this he also found a problem with my lower back. After fighting for me to get my back injury covered by my insurance, I have had my opp. His knowledge & advice have now put me on my way to a better life, thank you doc.
Dr. Charles New's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research