Ratings for Dr. Janet Ross
My family and I absolutely love this office!! Everyone is so nice and understanding!! Only problem is they are so busy it takes awhile to get an appointment but it is far worth the wait!! My kids ask all the time if they can go to te dentist!!!
I've been going to Dr. Ross for years. She is very knowledgeable, compassionate and positive. she explains procedures and problems in a way that is easy to understand. Her staff have been with her for many years which in my opinion is a really good sign that she treats them well. I know they've always been kind and gentle to me. I would highly recommend Dr. Ross and all her staff!
Dr Ross is a great dentist with excellent level of compassion and good technical skills. Her staff has been with her a long time and are always very helpful and friendly. The new facility is beautiful, clean and bright. It makes going to a dentist and positive experience.
I have no complaints towards Dr. Ross or the people who clean your teeth. I did not want to leave, its just the rude, snott faced recpetionist who makes the appoitments I do not like. Sorry Dr. Ross bad customer service. I had to find a new dentist. I have health insurance and she would not let me use it and I had to pay cash up front than go through my insurance. Meanwhile she told me that Dr. Ross has all her customers pay first than the customer had to go through there insurance. I don't be thinking so. Than an old friend just got his teeth cleaned and while looking at me said "I will bill your health insurance company" After that last visit, I found a dentist who billed my insurance company and I didn't have to do a thing! So bad customer service you have to fix pronto!
Doctor Ross is both up to date, conscientious and caring for both her staff and her patients. She doesn't appear above her staff like so many well trained doctors do. She loves her work and she's always very good at it. If you take the time to listen to her she is engaged in the community with many other interests. They never interfere with her patient care which is thorough and of high quality. She never uses amalgram fillings either. You'll love her staff and you'll love her.
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