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Ratings for Dr. Jorge A. Fernandez

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I had the WORST experience of my life at his office. Never even got to see him. I was told I had a deductible, which I didn't. I called my ins co (Coventry), which confirmed this. I then called dr. Fernandez's billing dept and was screamed and yelled at by Niurka who stated that I just didn't want to pay. She was completely unprofessional and kept yelling at me, telling me that she would not accept a phone call from Coventry, that I had to pay the $275, end of story. (And that why did I keep calling her)?! The front staff was no better. When I advised the girl that my ins co requested they call the provider line to get it all sorted out, I was told she would not get on the phone with them! So, I left. Before doing so, I called Coventry again and was told, again, that I didn't have to pay anything--this visit should have been covered under my routine well woman's exam. I put a formal complaint in and requested to change dr's. In short, I was treated like some sort of thief, or criminal.

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flag | Submitted July 17, 2014

2
Staff
2
Punctuality
2
Helpfulness
1
Knowledge

At the beginning every body even the doc was nice but since I move yo Medicaid they don't like it and they decide to no take me in as a patient I'm 3 months pregnant and because they have personal issues the doc and the management decide to cancel the service I would recommend if you have a insurance and you decide to change don't go to this place also they charge for everything!!!! And the worse it's that they don't even have the management polices arrangement so they a fraud company

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flag | Submitted May 16, 2014

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Dr. Jorge A. Fernandez's Credentials


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Biography

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Pacificare


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