Facebook Pixel

Ratings for Dr. Steven C. Hertler

1
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

We had a neuro-psych assessment done here at the end of August because this practice was in-network in our Cigna medical plan and he was available to do it quickly and for less money. Well, you get what you pay for. The report took much longer to be delivered (said he'd give it to us in a week), and didn't include written recommendations. We set up a call to talk to Dr. Hertler, and he was not there when we called. Half-an-hour later, he called us back from his car, but when I asked specific questions about the report, he said he didn't have the report in front of him. He never gave us written recommendations and didn't perform some tests that we thought were included. He did NOT submit the bill to our insurance company and made us pay him up front for the services. When I asked him about this nearly 3 weeks later, he said that he would have his part time assistant do it. It's now the beginning of November, and it has not been submitted. He is giving us a story about how it can take a few months for the claim to even be submitted. Our next step is to complain to Cigna because I was told by someone that it is illegal for an in-network provider to demand payment up front. Stay away!

Was this rating useful? 0

flag | Submitted November 4, 2018

Rate this Doctor

Dr. Steven C. Hertler's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

Unavailable


Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
MSP/BC Med

Top Urgent Care Centers in Ridgewood, NJ


Sign up for our newsletter to get the latest health news and tips.