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Ratings for Dr. Samuel Cung

1
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

Doctor Cung was very professional and is nice to their clients. The reason for the two stars is the receptionist lady. She was very rude when we ask her questions. I believe most of their clients are Cantonese and she hates dealing non Cantonese asians. My in law was also having trouble with the credit machine to make payment via credit card since she was having issue seeing. The receptionist did not bother assisting and complained that we have to do it on our own. Once we finally was able to make the payment , she just say "now you can go". Wtf???

Was this rating useful? 0

flag | Submitted July 29, 2017

1
Staff
1
Punctuality
1
Helpfulness
5
Knowledge

You call the receptionist and she says that you can not have a booking at all because she is too busy. Tried speaking in English and in Chinese, but the receptionist was still not appreciative. Theres better people out there. Overall poor customer service. We love the doctor but unfortunately poor customer service.

Was this rating useful? 2

flag | Submitted October 29, 2016

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Dr. Samuel Cung's Credentials


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