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Ratings for Dr. Kerri Novak

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

In April, it will be 5 years since I have been waiting to get a follow-up appt. with her. When my dr.'s office called was told that I was not a priority. Can't rate the punctuality, knowledge if you can't get in to see her!

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flag | Submitted February 24, 2017

2
Staff
4
Punctuality
2
Helpfulness
2
Knowledge

The first appointment was fine and then bedside manner turned demeaning. Told to go on with life, there was nothing wrong even though the pain was unbearable. Every symptom that was explained to her, she said it didn't make sense. Very disappointed in this doctor and the follow up or lack thereof. Tried to make appts for follow up and calls were never returned. Was told there is nothing wrong and then ended up in emergency and required surgery. Finally after waiting for 9 months for a follow-up post-surgery, had her removed as the gastroenterologist on record. I understand if you can't figure out the issue but admit you don't know what it is, don't make the patient feel like its all in their head. Disappointed.

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flag | Submitted February 16, 2017

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Novak is a fantastic doctor. She saved my life a few years back. I still see her several times a year for my crohn's and she always has time for you in her very busy schedule. 10 out of 10

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flag | Submitted November 23, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Absolutely amazing. Obviously very busy but takes the time to explain things. I am terrified for the day I have to go to a doctor other than this woman.

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flag | Submitted September 6, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

i went for my appointment with this doctor and the front desk told me that doctor is not in today. Then she topd me oh i find you, she is coming and u can have a seat in room. Me and my husband took off from work on that day. We waited for 1 hour and doctor mever shows up. Even her assistant was not there in the office. Then we ask front desk and they just ask us to reschedule appointment. Very unprofessional and not even care about patient's time

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flag | Submitted September 6, 2016

3
Staff
4
Punctuality
1
Helpfulness
3
Knowledge

We spent 12 hours in Emergency and one of the last doctors we saw was Dr. Novak. She did the review of our family member and told us that she would call us 3 days with the results. Four days later we called only to find out she was out of the office for the week. We could not get any information on these results. A week later our family member was still in major pain and we had to go to another doctor for some guidance and further diagnosis. Hard to believe a doctor would not make their patients a priority by leaving these results for another doctor to follow-up.

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flag | Submitted July 14, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Phenomenal doctor with a passion for providing quality care to her patients.

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flag | Submitted July 4, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Novak is truly one of the most amazing doctors. Really cares about her patients. And working in the healthcare field myself I know how incredibly busy her clinic is yet she still is the most attentive and personable doctor I have ever had.

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flag | Submitted February 18, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I'd like to thank Dr Kerri Novak and all of the staff. Very first time having anything done. Everybody was soft, gental and caring. Thank you all so much for taking fantastic care me Jenny Griffiths

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flag | Submitted January 28, 2016

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Have been waiting for an appointment for going on 4 years and she only takes patients who are urgent and won't fit in returning patients. This is unprofessional

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flag | Submitted December 21, 2015

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Dr. Kerri Novak's Credentials


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Biography

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Languages

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Education

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Other Specialties

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Awards & Recognitions

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield


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