Ratings for Dr. Poonam Rajan
I saw Dr. Rajan to look at some moles and a possible basil cell. She was prompt and seemed really knowledgeable. She took a biopsy and it was a basil cell. I had it removed by a surgeon in her office within a few weeks. Not sure about the other reviews posted here as I thought she was great. It was hard to get through to the receptionist however once I did she was reasonably helpful.
My daughter had an appt for 4pm. I called and left msg (no one ever picks up) that we would be 5 min late. Got there at 4:03 and door was locked. After knocking for a few minutes, receptionist opened the door and said doctor had left for the day!! Her office hours clearly states that she's open until 5. After leaving multiple messages I finally rescheduled only to have her cancel because she was going on vacation!
Before this doctor opened shop, the other major dermatologist in north toronto had a 4-5 month average wait time. You can usually get to see Dr. Rajan in a few weeks. Dr. Rajan is extremely punctual, sometimes I get in BEFORE my scheduled appt, and seems to know her stuff.
I feel like she didn't know anything. I ended up reacting badly to my topical cream and I called the receptionist who was not polite at all. She said she would call me back, which she did but she said to just continue using it. I was in so much pain, I went in for a follow up appointment and she said oh it looks bad, stop using it and didn't do much after that.
My daughter has been seeing this doctor for a few months. We waited 6 weeks to get appmt and the day of the appmt she canceled. Rescheduled and although she seems nice enough she also seems ditsy and generally doesn't really seem to care. I have called a number of times to get a prescription refilled and she will not return my calls and wont even respond to pharmacist. Don't waste your time going here. Find a dermatologist that actually cares. Oh, and yes, her receptionist is rude just like all the other comments stated.
I had been to Dr. Rajan twice for my lower lip. The first time she sprayed with Liquid nitrogen (hardly if you ask me) and there was absolutely no effect on the lip or the treatment. The second time, she saw me for a minute after waiting 45 minutes. She just asked me to go for a biopsy which took 4 months at Bayview hospital. That was negative. So basically, she did nothing and hardly performs any treatment. She did not even recommend any ointment or cream for the lip. I was very disappointed with this doctor and asked my physician to find another. Why waste time achieving degrees when one does not perform to standard.
I have been seeing Dr. Rajan since 2015 and yes she is trying very hard to help me with my frustrating skin condition. However, I am extremely disappointed with the treatment received at the front desk. The woman there definitely requires some retraining in dealing with patients...she is extremely rude and very unhelpful. My dealings with her and her rudeness with the elderly oriental couple before is very disappointing. I hope at some point she reads these ratings and Dr. Poonam has a word with her.
Dr. Poonam Rajan's Credentials
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