Ratings for Dr. William D. Adams
I have never posted a review before but felt compelled to do so based on the prior comments. I sought out these reviews because I was concerned about a perception of disorganization and communication issues with the office staff but was hoping to find I was overreacting. Bottom line, I believe Dr. Adams is likely a wonderful surgeon..his credentials are fantastic..and he speaks to you like a person, not a number. However he is only one person and even the best physician needs a supportive, competent, & organized office staff to ensure the safety and comfort of patients. It's a shame. I don't even blame the staff per se as they probably have a lot to do. However I am afraid it will take a surgical error for someone to pick up on the need for more help here . IMHO, he needs a nurse or at least a medical assistant.
I would echo the other commenters who have said the office staff is a problem. Their incompetence is worrisome for patients, most of whom are stressed out by finding out they may have or do have cancer. have not experienced rudeness to this point, but they lose things, faxes of medical records and orders they send don't go through and they don't confirm receipt on the other end, and they are generally unhelpful. He seems like a fine surgeon and a caring doctor, but his staff really detracts from his practice.
Having been treated by another "specialist", I was eager to find someone who could be sensitive to my situation, proficient in their skills and be able to have a conversation with about the situation rather than be talked down to. Dr. Adams is all of this. He is proactive, but not cut happy. A very kind and gentle man. The staff.... leads alot to be desired and lost ALL of my images. (I hear there is a black whole in the back of the office.) None-the-less, he is worth the frustration of his staff. I feel well cared for and know that he treates me as he would a family member.
I had a biopsy by Dr. Adams and was told the margins were not clean so I needed to go back right away for second surgery. I was told it was DCIS stage 0. Had he removed a bit more at the site, the second surgery would not have been needed. Dr. Adams removed a Lymph node and to this day (3yrs later) I have pain in the back of my armpit from this surgery. He was nice but a bit harsh when removing the stitches (pretty painful) and when I asked for something to numb it he said it took too long and not worth it. Not worth it to who? The staff was sometimes very nice and other times pretty rude. Don't thinK I would use him again.
The office environment was terrible. The women in the office were extremely rude and unfriendly. Not willing to work with you and really didnt know what they were doing regarding insurance matters. I definately would not recommend this office to anyone
Dr. Adams was very informative and patient with me. He explained in detail what would happen during the surgery, what to expect during recovery, exactly how the surgery would be done, pointed out on the film what would be removed and how, etc. I was very pleased with Dr. Adams and would definitely refer him to friends and family if needed. I've had too many doctors in the past that made me feel like I was being rushed through the appointments and was more like a "number" to them rather than a "person" with concerns and fears. Dr. Adams could definitely teach a class on how to treat a patient.
Dr. William D. Adams's Credentials
Accepting New Patients
- Columbia Univ Coll Of Physicians And Surgeons, New York Ny 10032 (Grad. 1989)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor