Ratings for Dr. Nazila Soltani
The receptionists are rude and disrespectful. They have absolutely NO Customer Service skills. I always leave there in a bad mood because their attitudes are so horrible. I feel like Dr. Soltani rushes me in my appointment almost every time I'm there. I didn't make an appointment, miss work, and wait for 20 mins on top of that just to be rushed through my appointment. Dr. Soltani is nice enough sometimes, but I feel as though she's lacking some knowledge and I feel rushed. I was misdiagnosed by her in February 2017, and now I'm on meds that were prescribed to me by a different Doctor because I got worse since I was misdiagnosed. Also, the scheduling here is not accomodating at all. They're only open from 10am-4pm with lunch from 12-1pm off, and they're not open weekends. When you call in you can only make an appointment for the mornings. If you want an afternoon appointment you have to call same day in the morning for an afternoon appointment, which is not possible for me since I have a son who is 21 months old. I need more notice than that to get child care for him when I go in. I am currently looking for another Doctor. I avoid going there even if I'm really sick because I hate dealing with these people, which is not good. There aren't many Doctors currently accepting new patients, so I guess for now I have to deal with Dr. Sucktani and her rude/mean receptionists. I'll just give the rudeness back. See how they feel after.
This page is truly a testament to how unprofessional this practice is. Her receptionists are the nastiest people I've encountered. They have no customer service skills whatsoever. I have never felt welcomed by these two brats you call employees. I also feel that I am "bothering them" by showing up for my appointment, and that they truly do not care about the health and well being of the patients. It really has changed how I feel about dr. Soltani's medical practice and I am currently searching for a new family doctor.
DO NOT RECOMMEND THIS PLACE OR DOCTOR. They are TERRIBLE with punctuality. They don't care for your time. They don't care why your in to see them. They DON'T listen to the issue. soltani prescribes a halfdone solution and she actually diagnoses you with something completely random that you had no idea you had. Dr soltani has NO experience. My family doctor moved to miami and dr soltani was the first one on the list accepting patients so I decided to give it a chance. WRONG CHOICE. She doesn't know what shes doing or what shes talking about, and those snobby rats she has working the reception gives you the sum of how unprofessional and uncordial and lack practice that clinic is. From their staff to their doctors. Horrible. Never going here again.
We have been seeing Dr. Soltani for more than 2 years. My family appreciates always the kind spirit Dr. Soltani's office provides. My mom is 91 years old and she loves Dr. Soltani. Lisa, receptionist, greets us always with a smile and jokes with mom all the time. GREAT DOCTOR!
I really do like Dr Soltani, she is kind and listens to my concerns however, I do not like her receptionist/assistant. She makes me feel horrible every time I call to make an appointment. Today I left a message before the office was open because I needed to reschedule my appointment which happens to be today. I understand the 24hrs cancellation however, I am unable to leave work early to get there and wanted to book on another day next week when I can make it. The receptionist says tells me I cannot make another appointment until I pay the $30 cancellation feel. Seriously?? It's bad enough that I lose pay at work, by having to leave early, in order to see Dr. Soltani, and now I have to pay a $30fee for changing an appointment time. Money is tight these days for most people, don't go making things worse for them by doing this. Bad business Dr. Soltani.
Dr. Nazila Soltani's Credentials
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