Facebook Pixel

Ratings for Dr. Alan Tong

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I felt very comfortable and safe, not rushed, answered my questions patiently and with empathy, I felt well looked after.

Was this rating useful? 0

flag | Submitted June 30, 2017

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

Dr Tong is too hard to get in contact with if you need emergency advice. I was 10 weeks into my first pregnancy when I found pink spotting. I called him immediately, but was told I had to make an appointment to see him, and the only next available was in 4 days. I didn't really know what to do, so I had to google (which was my only resort). I booked myself in for an ultrasound, which confirmed no heartbeat. I was devastated, and called Dr Tong again, but still he was unavailable. That night I was in intense pain and had to go to the public ER. I had miscarriaged. I once again called Dr Tong, but again no reply from him. Instead I got barked at, whether I wanted to keep my appointment or not. The morning I went to see him, reception came in...she told me that Dr Tong was too sick to come into work that day and that I had to understand that he is human too. I was so upset that I had him as my OB and received absolutely nothing from him during a hard period where you would need guidance and empathy. I'm sure he is very knowledgeable, but you firstly have to get past reception, then fit into his tight schedule. 2 days after my outburst to the receptionist I finally got a call from Dr Tong. By that point I had more faith in the public system, and had lost all trust in him and his team.

Was this rating useful? 0

flag | Submitted May 12, 2017

Rate this Doctor

Dr. Alan Tong's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

Unavailable


Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
MultiPlan


Sign up for our newsletter to get the latest health news and tips.