Ratings for Dr. S Small
Dr Steven Small... Is a great Doctor. Has always been attentive, helpful and knowledgeable. I would and have recommended him several time's. Also Dr. Chen and every other Doctor in Dr. Smalls clinic have been a delight to see, in the event of Dr. Smalls unavailability. Always great care from great Doctor's
Dr Small is very thorough. I felt my concerns were listened to and dealt with. Every patient that came in the clinic was asking if Dr Small was working. To me that was telling as everyone wanted to see him. I'm have been to see him several times and am extremely thankful for the care he has given to me . He even wanted to make sure I was seeing family doctor for my regular checkups. Dr Chen who works with him is also polite and professional.
I feel very upset and disappointed after visiting Dr. S.Small. He invited me (through his receptionist) to come and see him to discuss my x-ray results (I was referred to do x-ray by another doctor). When I came his first question was - why did you come to see me? This did not feel either polite or respectful. I have terrible and worsening pain in my heel, and he kept saying that this is just a nuisance, not a problem and cannot be healed. He did not tell me to go and see such and such specialist, did not explain possible treatments. When I asked what is the reason for my spur, he said it is just old age. Internet gave me a lot more information on how these problems happen and what are different treatments for them. He asked me who is my family physician, which I felt was not relevant or appropriate. Overall I felt disrespected, offended and mistreated. I think this doctor needs more training on how to deal with patients.
I went to Dr. Small with a minor earache. He proceeded to flush my ear without telling me what was happening, giving me intense pain, dizziness and nausea, and then I couldn't hear after this which he claimed was normal. After seeing my gp and being immediately referred to an ear, nose and throat specialist, the ENT determined that the spraying Small did had caused my eardrum to be perforated, he had to apply a patch to the hole in my eardrum, and he said the spray must have been applied at the wrong temperature. Absolutely horrible experience!
Dr Small is a young Dr in a busy walk in clinic. Due to the nature of walk ins he is fast and seems rushed at times. Still, he is very thorough and knowledgeable. If you have questions about a particular topic or test he will take the time to explain it to you in detail. Overall a good doctor. With more time and patience he could become a very successful and respected family practicioner.
Dr. S Small's Credentials
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