Ratings for Dr. Meg Iizuka
Ridiculous practice. Dr Iizuka seems knowledgeable and is friendly, but that entire practice is a complete disaster. The staff is rude and unhelpful. You are apparently supposed to be extremely grateful to be there and feel lucky to even have an appointment so 6 months wait shouldn’t matter. I waited 1.5 hrs with a 4 month old and 2 year old, and when I went to ask the reception if she knew if our turn was coming so that I could go fill the parking meter again, she said to sit down. Apparently during this time the assistant came, quietly called our name, and then skipped to the next patient when I didn’t hear her. Others in the waiting room said to always be prepared to stay there 2-3 hours because they always run late and are extremely inconsiderate of other people’s time. Cancelled my daughter’s follow up appointment and will find a better run practice if her eye issue arises again.
My daughter has seen Dr Iizuka for 8 or 9 years now and this doctor has helped her so much. The doctor deals very well with children. The staff are knowledgeable but don't really care about helping. I would recommend this doctor any time. Thank you for your help doctor.
My daughter has been seeing her for 3 1/2 years - and she is very knowledgeable and great with kids, however our results have not improved at all. Dealing with the staff and only being able to get an appointment 6 months in advance is so discouraging especially if you have concerns that need addressed. We eventually sought out a second opinion and are glad we did - my daughter is now taking neuro visual training which is making a world of difference.
We brought our 5 month old son to see Dr. Iizuka and could not have been happier to have been successfully referred. Dr. Iizuka was friendly, knowledgeable and patient with explaining to us the diagnosis and also answering our questions. I wouldn’t say the clinic staff were as appalling as described in other reviews; just to the point and getting their job done as required. An overall positive experience for us with Dr. Iizuka!
I must agree with the others on this board, that although Dr Iizuka is warm, kind, and thorough, the support staff at the clinic, especially reception, are not helpful at all. They are cold and rude. Its more than enough for me to start looking for another doctor!
Dr. Iizuka has been seeing our daughter since she was 18months old. The concerns were related to the appearance of crossed eyes and astigmatism. She has a warm, helpful personality and is great with kids! My daughter loves her, and blows her a kiss each time. She is knowledgeable and thorough, and answered our questions well. She took the time to watch a video where the concerns were apparent. Love the doctor, but I have to agree with others, that the wait time (~1hr, even for an 8:45 appt), office staff, and rescheduling leave much to desire. The assistant who does the initial check-up is also very cold, and was dismissive and annoyed that my easy-going 2-yr-old did not want to look into the refraction machine.
Can not comment on her knowledge because my kids never got to see her. Reception extremely unhelpful. Was even unable to leave a mesaage for her. Got an appointment with her after 9 months. When I told them that the time and day won't work for me because I am not in town, the next date I was offered was about 6 months away. Very unprofessional attitude. Why would I want to take my children to a doctor who tells her secretary to tell me to take them to another opthomologist.
I agree the doctor is great - Dr. Iizuka diagnosed our daughter right away after the pediatrician and an ophthalmologist from Sick Kids misdiagnosed - but the reception are terrible - no returned calls, can't find files, hung up on me....unbelievable. I too will look elsewhere and do hope the centre can figure out how to manage the place.
Dr. Iizuku is a 5 star Doctor if rated solely on her professionalism, knowledge, interpersonal skills and MOST importantly, her A1 skills as a specialty Ophthalmalogy Surgeon. I have NO hesitation in recommending her or having her operate on my eyes. Her follow up is also A1. The problem with this type of practice is #1 the volume of patients and doctors and #2 the number of tests that are necessary BEFORE one sees the magical eye surgeon, Dr. Megumi Iizuku!!!!
Dr. Meg Iizuka's Credentials
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