Ratings for Dr. Arv Sooch
Dr. Arv Sooch has been my dentist for over 15 years! He always treats me with respect and will recommend treatment that was necessary for me. I really also enjoy his sense of humour. Dr. Sooch did crowns and bridges in my mouth 15 years ago and they are all still intact in my mouth! So far, I've never had to replace anything. Thanks Dr. Sooch and to the caring staff!
The whole office changed. The great staff are all gone now and they weren't as friendly or knowledgable with the patients. They payment system is not up to date, and is incorrect. We have been going this clinic ever since Dr Bud Zipco started it. Truly dissappointed with Dr. Sooch.
I have been disappointed with the change in management strategies. During my last visit, Dr. Arv proposed a very aggressive treatment procedure which would have cost me quite a lot. I had my brother, who is a dentist in Calgary, give me a second opinion was told that such a treatment plan was totally unwarranted. It was quite surprising to go to the dental office to see such a change in the whole staff. I am sorry to say, but I am changing my dentist because of this experience.
I agree the staff left due to a merge and the quality and atmosphere changed as well. Miss the old staff. The new staff made me wait to pay while they had a personal conversation with the new dentist. They also cancelled my appointment due to a meeting (never happened before) and a couple of weeks after my appointment they called to remind me of an appointment that I never booked.
Good experience from the start finish. My whole family has been going for years. Nice atmosphere with livingroom feel, new magazines in the reception and coffee with fireplace even. I spent most time with the hygienists when i go (there are 3 of them) and they have all been really gentle and informative and they take really good care of me. They do an excellent examination and even check for cancer. I got referred to a specialist for something when I needed it. The receptionists help me with claiming from the dental plan. The staff have been there for years, especially Shelly and Suzi the hygienists. I have had a lot of work needed and the lab is right there so you get an excellent color match because they come over and do it right in the chair. They have a special thing called The Wand to freeze you and it is really gentle. I would recommend this office highly.
Dr. Arv Sooch's Credentials
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