Ratings for Dr. Steven Dommann
Wow. My family Dr referred me in MAY. It's now OCTOBER with no response. Their phone message flatly states that it will be months before they will deal with referrals, that they will communicate through your family doctor only, and that they do not return phone calls. I'm asking my family Dr to find another specialist - one who gives a damn about patients.
I guess I was lucky (for once in my life) all in the office were more than pleasant to me both times that I have been in the office. Yes, getting in for an appointment was an issue but in my experiences everywhere you do have to be a squeaky wheel to be heard. The Dr. is one 2nd best I've had to deal with now...
Nothing to say about the doctor but dealing with his staff is a huge issue. Don't underestimate, I'm going to change my doctor simply because I don't want to deal with the lady at the reception. No need to go into details but it feels like you are in the communist Soviet Union when talking to her. It's difficult to think the doctor doesn't know about her attitude towards patients. I can't stop thinking the doctor knows and approves how she treats patients. I may be wrong but I run a business too and I know how each of my employees treats my clients.
I see Dr. Dommann for chronic migraines regularly. On my second visit he took one look at me and said you have a migraine right now don't you? Yes I said. He quickly shut off the lights and dimmed the screen on his computer! That's the kind of doctor he is. I feel very lucky that he is treating me.
A professional, knowledgeable doctor who is thorough in his diagnoses and helpful in his explanations, refers you to other specialists when needed.. His receptionist has always been great with us - checking with Dr. Domman and getting back to us quickly when we needed information and always friendly and concerned when we visit his office so the negative comments about her certainly don't reflect our experience.
Dr. Domman is definitely helpful and worth seeing for care. He provides good explanations, ensured I had the right tests and was assisting with my treatment. However I would completely echo what others have reported about his receptionist. She is not only unhelpful but downright rude and abusive. She claims to have worked there for 30 years but I find it difficult to believe her current behavior would be tolerated for that long. It's a great shame that she behaves this way because it reflects badly on Dr. Domman and is completely inappropriate for a person in the medical field who is working with people with medical issues. An additional stress such as her is really not needed.
Dr. Steven Dommann's Credentials
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