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Ratings for Dr. Mary-Anne Aarts

3
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

There are much better General Surgeons in Toronto. I was very disappointed. I waited 1.5 hr to be seen for an initial consultation. I understand, she is a specialist. But she spent a whole of 7 mins with me, and told me I need surgery. She did not explain, and when i asked questions she brushed me off. I did not want to book surgery that same day, of course wanted to go home and talk to my family. I had gathered a pile of questions, I wanted to book an appt to see her. After about 5 tries and 3 msgs I got a hold of the receptionist. To find out that she was on vacation, and I would have to wait 3 weeks to be seen. A friend of my works at Sunnybrook, I managed to get an appointment with lovely doctor in Sunnybrook. Who was very patient and kind with me. Explained in detail. And apparently surgery was not recommended for my case. I do not recommend Dr. Aarts

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flag | Submitted December 14, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have just had a second procedure performed by Dr. Aarts. The first was an emergency appendectomy a year ago and the second was a routine colonoscopy performed yesterday. I chose to go to Dr. Aarts forthis latest procedure as I was very impressed with how she handled my appendectomy experience. The appendectomy was my first surgical experience and any apprehension I felt and questions I had were handled in a caring, efficient, confident and professional manner. In other words, I felt completely in good hands by the doctor and her staff.

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flag | Submitted November 27, 2018

5
Staff
1
Punctuality
2
Helpfulness
5
Knowledge

Had my gallbladder removed, surgery went well but very late. When seeing the doctor for a consult my appointment was about 1.5 behind and she was rushing to a surgery so was in a hurry. Would say she’s great but might be better to lessen the workload so that patients don’t feel neglected. She said she would check in with my dad post surgery but we never saw her. In fact, no one checked in with him for 3 hours. Her staff was very nice.

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flag | Submitted October 13, 2017

4
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Dr Aarts removed my very inflamed gallbladder and I felt well cared for by Doctor and staff at the Michael Garron hospital. I feel so much better now that I heeded her advice to have it removed.

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flag | Submitted October 11, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Aarts removed my inflamed gallbladder with a bid stone inside. I am a happy patient now. There were no complications. The recovery time was 3 days at home. The full recovery 3 weeks. The incisions are very small. It looks like a magic how the big stone in the gallbladder packed in the plastic bag went out through the little incision above the belly button. The operating room team was friendly.

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flag | Submitted August 31, 2017

4
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I went to Dr. Aarts to have gallstones removed. She recommended that I have a colonoscopy first. I agreed to this procedure only because I had what I had interpreted as blood in my pants and I had received the annual correspondence (like others) from the government to have a colonoscopy done (just as I would a mammogram). I am very sorry that I went through this procedure with this doctor and I am very glad that I did not go further and have my gallstones removed by her. For a year I have had pain, constipation, and diarrhea -always when I am in bed - around 3 am - so I have to get up till the pain goes. Sometimes these symptoms go away but always for a short time - a month - and then when I am convinced that they are gone they come back. From what I understand I now have IBS and there is no cure. I was healthy when I went to see Dr. Aarts and I left the hospital sick. I wanted to talk to her about this but I don't see how she can change what has been done, especially if there is no cure. I would not recommend her. I wouldn't care what her staff was like or how punctual she was. I assume that she should be knowledgeable. But I sensed this hurriedness - "let's get this done" type of attitude. And the blood is still coming in my pants so it must be a hemorrhoid. She has some good reviews which was the reason that I went to her. Now I don't bother with the reviews. I do a more thorough research before I would let any doctor put what I call a "snake" that is used in the toilet into a human being - me.

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flag | Submitted July 21, 2017

2
Staff
3
Punctuality
3
Helpfulness
4
Knowledge

I just wish they communicate to you after surgery to check how is the wound, if there's any infection or none, or what's the result of the test. If you're ok to go back to work or not. Nobody tells you how to take care, clean or dress the wound. I called & most of the times nobody answer the phone. Even if you email & left them messages, nobody return your call nor email you back as they said they will. Before surgery I was feeling confident that they will take care of me. But after surgery it's totally different, it is so hard to get in touch with them.

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flag | Submitted April 27, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had recent gastric bypass surgery, and I found Dr. Aarts to be excellent. She answered all of my questions and visited me everyday in the hospital. She took the time to speak with my family after the surgery, and she was very personable. I felt she cared, but more importantly I felt she was knowledgeable and experienced. I had a very positive experience and the nurses on the floor were also excellent. Thank-you!

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flag | Submitted October 22, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

She will be performing gall bladder removal surgery on me in April 2016. Dr. Aarts seemed very caring thorough listened and cared very much what I had to say. t seems obvious to me she is a caring kind "non aloof" and also an "EXCELLENT" physician also. I feel fortunate to be under her care and charge.

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flag | Submitted March 14, 2016

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

My case was a very difficult and complicated one. I am still under her care and she has been amazing. SHe is promt to answer questions and I can always reach her when I need her.

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flag | Submitted January 28, 2016

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