Ratings for Dr. Maria L. Lawrence
I have great admiration for the Doctors and their staff, but their phone system and receptionists are horrible. Whenever I call, I can never get through to a human. Several times I had to hop in my car and drive over there to find lights flashing on the phone and a receptionist cooling her heels. I've asked why she's not answering to hear "I'm on break." McLaren seems to treat this clinic like an unfavored child and won't spend any money to improve their service, and even removed their only x-ray machine. This could be a good clinic. Why not improve it?
I am on Medicaid and it is always a struggle to find a doctor that accepts medicaid, and is up to my standards. This doctor's office is not only clean, but one of the best I have ever visited (I used to have "regular" insurance through my work place). Everyone there is friendly, I have NEVER had a long wait time, and they always call me back to answer my questions on that same day. They were an enormous help when I was in the hospital and needed to be referred to a specialist. I have something extremely rare that almost all doctors have never heard of, but here they worked hard to learn about what was wrong with me in order to give me the best care possible; then they found a specialist who could help me. AMAZING! I would recommend to any friends and family members!
This Dr. and her office are a joke! Not only do you have to wait an average of 30 minutes to get to talk to someone, they normally have to call you back which took either 3 or 5 days! They are rude, and when you ask questions, they act like you should already know the answer. They won't refill a prescription because they said my pain wasn't severe enough, how do they know? It's a joke! I would NOT recommend anyone to go there at all!
Dr. Maria L. Lawrence's Credentials
Accepting New Patients
- Des Moines Univ, Coll Osteo Med & Surg, Des Moines Ia 50312 (Grad. 1992)
Areas of Expertise
Awards & Recognitions
Publications & Research