Ratings for Dr. Carola Collins
Dr Collins was amazing for the time that I had her. I transferred with her to the new practice when she left her old one. I was sad to here that she wasn't returning to practice, but understand totally why she chose not to. As a dr, she was great. I am a patient that requires a lot of work, a lot of reassurance, and am not the easiest to deal with. She held in there with me, and always made me feel comfortable, and like I was being heard. Sad to see her go, but happy for her in the end
I will start with the staff first the 5-6 of them that sit behind the desk and how dare your interrupted them to check in or make an appointment!! The after hours clinc what a joke you might as well go to the ER whoever came up with that system should seriously be fired, show up put your name on a list wait for Dr to show up then you can 'check in' again then wait, if they had same day or even within a week maybe you could actually see YOUR OWN DR but no good luck trying to get in with the same month!! So Dr. Collins first impression very nice seems down to earth 'yes I scored' well as time goes by the first thing I notice was her crazy mood swings Happy to aggravated that you are telling her about your medical concerns to happy again it's the luck of the draw which one are you going to get??? Let's move on to actual serious medical issues she has no idea, her follow is horrible to say the least. So my strong recommendation as a FORMER patient and mother do NOT go to her unless you need a cold cured!!!
I have never felt more at ease with a doctor in my life. I have been a patient of Dr Collins since she started practising at this centre in February 2012. She is honest and down to earth. I have no problem scheduling appointments with her. On a couple of instances I have needed a last minute appointment -- her staff return my voicemails and have got me in same/next day. My daughter is 3 and loves her. She is always on time. I have never once in 3 years had to wait. I could not be more pleased that I fell into her lap as a patient. If she didn't know me so intimately, I'm certain we'd be good friends. Brantford is lucky to have her, and she is deserving of numerous accolades. I hope to be a patient of hers for years to come. She feels like an extension of our family and I am so, so grateful.
As a person, I love Dr Collins. She is honest and calms your fears. When you have an appointment, she is punctual; however, I can never get an appointment. I have small kids who need to be seen same day or next day and I NEVER get in. There is an after hours clinic, but you have to be there at 4 to get on the list and the first people don't get seen until about 5:30 (fussy time and supper time) So I end up going to a walk-in clinic in Hamilton every time. Why have a doctor that won't have your kids medical history?
Very hard to get an appointment. She only works 3 days/week at the Clinic. She tries to stick to her time schedule which helps that you are not waiting for too long. She seems to very helpful initially but doesn't follow through. Very poor follow-up. She told me she was referring me to a specialist when I saw her 6 months ago and I have called 3x since to find out why I have not heard anything and was told the referral was made and I have to wait. Also, I was in a car accident and needed forms completed for my insurance company. It took 2 months and over 10 phone calls before I could finally get the paperwork completed.
Dr. Carola Collins's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research