Ratings for Dr. Cesar R. Abreu
Very disappointed with the time it took to be seen,over 1 hour and 30 minutes. And the staff, beg inning with receptionist. Shawn Tae to the MA Tina, in 23 years in the medical field I have N EVER been treated so rude and careless. The entire staff needs a class refresher Patient Care 101 !!! I was so upset and felt so violated, I will N EVER recommend this Dr. Even now a5 new Urologists, finding out news I was not told by dr. Abreu. Just devastated....
Staff is RUDE. Doctor ordered many test. The staff is all about money. I was over charged for my co pay on my very first visit. Tried to have the overcharged applied to my second visit, they would not do it. I had a copy of the claim from BCBS and that was not enough for them. Lady in the office said they did not recieve payment on that and could not apply it to this visit. I WALK OUT. Looking for another doctor.
BEWARE!!! Dr Abreu is a very capable doctor but beware of the office people which do not inform you the correct prices on services rendered at the clinic. I went there for a biopsy ( I have cancer) and told them I did not have insurance (so have a fixed budget) was told that the total cost would $1,200 but they "forgot" to tell me that there would another bill for $1,800 from the lab. I'm not questioning what the doctor charges for his work but as patient I feel they should have the decency to alert us that the lab bill is not included so we can make a decision before the procedure is done. Their reply to my questions was basically that it was my problem and they really don't care about the lab bill because they already got their money. Since there is no way for me to return the procedure, I'll have to go into debt to pay for the lab work. This type of customer service is unacceptable especially when dealing with human life.
He had me take about every test imaginable to diagnose my problem - nothing; finally I requested a culture be done - soon thereafter, he went out of town for vacation and I finally called the office for the test result. One of the nurses told me that the results were negative. I requested that the results be faxed to me, and saw that she had lied. I found another doctor immediately
I had a cystocela repair done. The staff is the WORST & most unprofessional staff ever. His wife forgets to schedule appointments. The doctor is polite and soft spoken but his staff makes it impossible to get proper after care. I'm not happy with the surgery or the after care. I wish I could have gone somewhere else for the surgery.
Dr. Cesar R. Abreu's Credentials
Accepting New Patients
- Univ Auto De Guadalajara, Fac De Med, Guadalajara, Jalisco, Mexico (Grad. 1979)
Areas of Expertise
Awards & Recognitions
Publications & Research