Ratings for Dr. Nicholas Graham
Dr Graham is my family physician. I was in a distress and although he was fully booked for that day, he found the time to address my issues. Was full of understanding and helped me with appropriate advice. He is getting more and more better. I am glad that he is my family doctor. Did not rush me through visit, Listened carefully all my concerns and I felt like he was fully there as a physician and as a human willing to help and understand.
I am a regular patient at the walk-in clinic where I saw Dr. Graham recently for the first time. After a lengthy (2 hour) wait, he came in to see me about a routine matter for which I have visited the clinic regularly, and for which I have been getting the same treatment for more than a decade. Rather than acknowledge that this was a simple and routine visit, he proceeded to SHAME me. He rudely suggested that my medical condition is a result of my own behavior, and, without even bothering to check on my medical history, told me that I should, "Just deal with it," or that I might be better off to, "find a dealer to fill my prescription." Needless to say, I was utterly floored by his 1- lack of compassion, 2- lack of bedside manner (or any manner really), 3- lack of knowledge, and 4- unwillingness to do even the slightest research on me or my case history. This is one doctor to stay away from at all costs.
I saw Dr. Graham at the walk-in clinic for treatment for a bladder infection. While taking my history and recording the symptoms of my bladder infection he raised his concerns that it could be an STI. I had an appointment for my yearly pap-test the next week anyways, so I agreed to just do it then to rule out any issues and avoid another appointment. I have a long history of Vaginismus and I explained this to Dr. Graham while providing my history. During the collection of my sexual history I found his comments and tone of voice judgmental. I'll give it to Dr. Graham that he was incredibly thorough during the exam, however his bedside manner and lack of knowledge of how to handle sensitive topics was appalling. He bluntly stated that I had genital warts and then carried on with the exam without any explanation or compassion. he then did the internal exam, which was painful, due to my Vaginismus. I began crying, in response to my fear about apparently having genital warts and the doctor being so non-compassionate about it. Dr. Graham stopped and told me he couldn't continue if I was going to cry. Again, such a harsh and non-empathetic response. He seems completely unknowledgeable about how to discuss sexual health with women, and how to handle sexual trauma and Vaginismus. In the end, her re-examined my "genital warts" and decided that they weren't! Finally he clarified that if they're cause by HPV, something super common for women and cure themselves over time - but only after I'd been left with nothing to work myself up about how terrible this was. When I tried to ask more questions he refused and told me to look it up on the internet from a page he printed. I've never had such a judgmental and hurtful experience with a GP. He needs some serious training on how to work with women and sexual health, or refer to someone more competent.
The worst doctor I have ever had. He is always late, doesn't spend with you more than 5 minutes, making the appointments for tests and then you can find out that he cannot do this test, because he has no time, or just because you cant have this test because you had been contacted by a mistake. I had a couple of visits with him which he eventually rescheduled for a later day. I was wondering why I wasn't rescheduled over the phone and why I had to come to hear about the fact that my appointment had to be rescheduled. I find him very disorganized and careless. His attitude to his patients is very unprofessional and he has no integrity to his profession.
AVOID, AVOID, AVOID if you have mental health conditions! He not only reduced me to tears with his TOTAL LACK of empathy, he made my anxiety disorders feel much worse! First time seeing him, and I was there as a walk in patient. Still, I did not think the standard of care could be this bad judt because I was a walk in patient. I knew he wouldn't have my history so I came prepared (so I thought!). I brought with me a print out of an e-mail pertaining to an exam that I needed a medical note for so that I could get an accommodation of 20 minutes extra time on the test due to my anxiety conditions. He spent the whole time standing in front of a computer screen asking me questions about what doctors I had seen for my conditions. He was typing stuff and I felt completely tricked because I thought he was writing the note for me!!! - especially when he asked for details about the test! But no, he refused to give me a note, and he gave me a line of bull instead, about how "it wouldn't be proper" for a walk in clinic to provide a note when they don't know my history. What if I needed a sick note for missing work because I'd had a heart attack! - he wouldn't have my history then either! I do not think it is ethical for him to lower his standard of care for walk in patients, especially when a dr's note is not covered by medicare and I was fully prepared to pay for it. And especially to do so with such a cold, unsupportive, UNcompassionate manner, hiding behind the computer screen as he denied my request. He told me to go to my regular clinic where my medical records were and when I tried to explain why I could not get there before I had to write the test, he didn't listen. He completely ignored me as I broke down in tears and left very upset. All I was asking for was a one sentence note for a 20 minute accommodation due to medical reasons! It wasn't like I was asking him for narcotics or something! A TOTAL waste of time. I waited for over an hour for The WORST care I've ever had for my conditions.
I agree totally with the last reviewer. He is supposed to be my family doctor and this is the 3rd time I've seen him. He barely listened to me, asked no questions while looking at his computer screen. Printed off info I could have gotten off the internet and walked out. I will never see him again.
I would recommend him as a FP with solid knowledge. Happy to have him as our family doctor. He seems very pleasant and helpful. Did not hesitate to send me for further investigations when needed. I am very satisfied with him as our family doctor. Very compassionate with nice bedside manners. However not all physicians in that clinic are helpful and compassionate like Dr Graham, but rather want you to leave as soon as possible.
In all fairness the punctuality might not be his fault. I went in today as a walk-in to the clinic and was told it would be about an hour but that I could see Dr Graham. A little more than 3 hours later they told me I could not see him after all, but I could see another doctor. I then waited another hour before getting to see the Dr. He is a one of the best doctors I have found in BC, but last time I waited to see a doctor 2 hours and 4 hours this time too much, and the other Dr's have left me less than impressed He should get his own clinic or move to a clinic which is either coming across as more professional or more competent because it came off as neither to me yesterday. I had planned to ask him to be my family doctor, but after today I suspect I will find another.
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