Ratings for Dr. Eunice Chow
The first time I saw Dr. Chow she took the time to listen to me and address my problems. When I went for a followup her nurse tried very hard to sell me a $100.00 bottle of lotion before the Dr. came in. When the Dr. arrived and we began talking her nurse rushed into the room, closed the door, leaned against it with her arms crossed and watched us. Dr. Chow forgot what she was going to say and seemed all flustered. She seemed to lose interest in my problems and I felt rushed out without getting any help. Last week I called to make an appointment and was surprised but happy that I could get in to see her this morning. I booked today off work and drove almost an hour to her office only to be told that I did not have an appointment until the 29th of June but that would have to be cancelled because it was not a doctor's referral. I told the receptionist what I had to do to get there this morning and she said, "People make mistakes." I told her this was a big one and she just shrugged her shoulders and said that "it could be for some". I would not recommend anyone go to this clinic. Totally unprofessional and uncaring!!! I can't even rate the Doctor's knowledge because she hasn't helped me.
Dr Chow is the BEST! She saved my husband's life! Several doctors told him that he had psoriasis. She quickly diagnosed him with melanoma! It had spread so badly that it was mere millimeters from spreading to his vital organs! She arranged for surgery within a week! He wouldn't have seen her if it weren't for the fact that the same doctor had sent me in for hairloss! I took him in with me in hopes she would take a quick look at him and prescribe a new cream. I thank God for this woman!
Dr Chow is excellent at following my son's progress. She's very proactive and knowledgeable in acne control. Her concern and explanations made us comfortable with dealing with acutane which helped gain the confidence in my son again!!! Thank you Dr Chow!
I have been a patient of Dr. Chow for a few years and found her very personable and efficient. Now when I phone for a follow up appointment, I am advised that she is on maternity leave. No problem there. "May I see aother Dr.?" "No" from the receptionist, "you must obtain a new reference from your family Dr." So I did, but Dr. Chow's office could not accomodate me apparently. Her replacement is not accepting "new" patients. I would have assumed I was an "old" patient.Now I must go to a new clinic and a different Dr. Are these people becoming arrogant and condescending?
I just called today to book an appointment for my mom. The reception was bad customer service over the phone. You felt she was very rude and didn't want to listen to you at all. I had very bad experience with her on the phone. How can treat other people rude as a receptionist. But, I haven't seen this doctor yet. I hope the doctor will be good.
Though I didn't have any troubles with the people at the front desk, my consultation with Dr.Chow was a good experience, compared to many other dermatologist that I have went to, she was the one who gave me a lot of tips/recommendations. For me, she did seem like she knowledgeable and didn't just randomly prescribe me with medication and leaving me with little to no details. I thought she was completely friendly and she seemed to care about her patients. She is a doctor who understands your current situation, and will sit down with you to help you get better.
The staff is a nightmare to deal with, I have never dealt with such an unprofessional receptionist. Not only was she very rude over the phone, she also felt it was necessary to comment on how much extra work she has to do because of all the problems with referrals. I am sorry you have to work while at your job. Unfortunate Dr. Chow has such a negative front staff as she is the exact opposite.
Dr. Eunice Chow's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research