Ratings for Dr. Joanabel S. Cepe
Overall Dr. Cepe is a very good doctor, she does care with her patient. Making appointment is such a pain, no one answered the office phone nor their e-mail. You can be in 3 weeks waiting to get in touch with anyone in the office. Once you get the appointment you'll be in the waiting area for 45- 1.5 hrs then another 30 mins in the room. You have to have at least 2 hrs of your time just to see Dr. Cepe. When you leave a message to make an appnt., you will not get response right away, the staffs will get back with you after a week or so. Overall promptness/ punctuality rating is very poor. When you get a lab work you will never get a follow up until you see her again (it can be 3, 6 months or longer). You asked the staffs, they have no idea. She's a very good doctor but being a good doctor, you have to have a very good system in your office/clinic.
Her office staff never answers phone. Left message as instructed by voicemail message. Never received a return call. Have tried several times on different days. Had to finally drive to her office to make an appointment. This is very frustrating not to be able to reach your doctor's office by phone. And to make matters worse, her office hours of operation ( as voice mail message states) are very different every day which is confusing and makes it hard to reach an actual live staff person.
I was recommended to see Dr. Cepe for abdominal pain. She was very skillful and knowledgeable and seemed to really know what she was talking about. Not to mention, she was also very kind, sweet, and compassionate. I have seen many doctors and she's the best one I've seen so far. She was very helpful, humble, friendly, and she really took the time to thoroughly examine me even though she had many other patients waiting. I highly recommend this doctor!
Dr. Joanabel S. Cepe's Credentials
Accepting New Patients
- Univ Of The East, Ramon Magsaysay Mem Med Ctr, Quezon City (Grad. 1988)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
- BCBS Illinois
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