We have been seeing Dr. Lai at least once-twice a year since my son's initial allergy test two and half years ago. He has been working closely with us to manage my son's asthma as well. We have found him approachable, knowledgeable , always on schedule and very good with our son. He has helped us tremendously and I look forward to seeing him at another appointment soon.
Dr. Lai was rude, condescending, and did not answer questions in a professional manner. While taking my daughter's history he became impatient with my inability to remember every exact detail of every allergic reaction my daughter had had in the past 10 years. The skin test was done correctly but he refused to give me a print out of the results, saying he 'already told me' what they were! He went through the motions of asking me if I had any questions but any time I asked a question, he made me feel like I was wasting his time. It was an incredibly stressful visit. It's a shame I had to wait 1 year to get in to see an allergist. We are now on another wait list because I refuse let Dr. Lai treat my daughter.
After seeing another allergist in the city when my son was very young, Dr.Lai was a breath of fresh air. I only wish we had found him sooner! He speaks directly to my son and takes the time to educate him on the seriousness of his allergies. He has also been willing to investigate which food and environmental allergies my son has, and to do oral challenges on foods that may be safe for him to consume. Dr.Lai is very confident and professional. He has been wonderful in every way. I only wish we had started with him when my son had his first allergic reaction as an infant.
We had an incredible experience with Dr. Lai after years of being confused over allergy testing results with another Calgary allergist. He kept my 4-year old son very entertained with his knowledge of Transformers, all the while doing a VERY thorough examination of his allergies. We were able to get to the bottom of all of his allergies and reintroduce foods that were previously misdiagnosed as allergies. My son looks and feels amazing, has had no asthma attacks in over a year, his immune system has greatly improved, he's eating foods that we never thought he'd eat, and he has no more dark under eye circles. I highly recommend Dr. Lai if you are looking for a doctor who is great with kids and compassionate for stressed out moms. He will go the extra mile to find a solution and I look forward to him monitoring my son for years to come.
Not helpful at all, chewed gum during consultation did not appear to listen to anything I said when I was giving my son's history, he was typing on his computer the form letter to the referring doctor. He needs better bedside manners. We were told that my son allergic to everything but nuts. No documentation given as to what my son was tested for. Told that should have come sooner and might have been able to help him. Came out of appointment very upset and with no answer for my sons allergies. He did nothing to educate my son or soothe his concerns when his arms were reacting badly to the tests.
Great doctor. Discussed everything we wanted, was patient with us but direct and to-the-point with answers (clear, concise, memorable), and was more than happy to immediately correct any incorrect perceptions we held about allergies. We walked away with a much clearer and far more confident understanding of our son's allergies and how to help him manage them. GREAT!
Dr. Lai was not very helpful. He would ask questions in regards to my daughter's allergy but seem to answer his own questions. Just formality to ask me the question but took no interest in my answer. When I asked him question he made it seem like all my questions are ridiculous. I did not find him to be good with my daughter.
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A new 5-star rating has been posted. "I have had tremendous results. Highly recommended."August 6, 2015
A new 5-star rating has been posted. "We have been seeing Dr. Lai at least once-twice a year since my son's initial allergy test two and half years ago. He has been working closely with us to manag..."February 10, 2015
A new 1.5-star rating has been posted. "Dr. Lai was rude, condescending, and did not answer questions in a professional manner. While taking my daughter's history he became impatient with my inabilit..."January 17, 2015
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