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Rate Dr. Sobia Awan
Dr. Sobia Awan's Ratings
Dr. Sobia Awan is friendly and knowledgeable with a great sense humour. Same as everyone has said here. But her reception is terrible. Only once has she attempted humour and it failed miserably. On a previous occasion I had called well in advance to cancel an appointment and the woman who answered was quite rude about it despite the fact that it was over 24 hours in advance that I was cancelling. I have noticed on occasion that there is another Filipina (looking) woman who is very nice and pleasant to deal with. I have not seen her there in awhile. So until Dr. Awan decides to make this change I will not go to her office. Which is too bad because she's one of the best doctor's I've had in a long time.
I love Dr. Awan, she is as great as all of the reviews. She makes sure to take her time to ask about not only my physical but also my emotional well-being, especially after dealing with a number of serious and life-threatening health problems within my family over the past few years. However the women on her staff are absolutely atrocious. The health and well being of patients should be a top priority, however they take their sweet time and often never get back to us. I have urgently waited to have prescriptions renewed only to call back weeks later with no progress. My health is not a joke to me, so I would appreciate if they took it seriously as well. Wait times are also extremely long regardless of the number of patients in the office. I have waited upwards of 3 hours, which when sick can be extremely gruelling. I have had faster wait times in the ER. Overall, amazing doctor, terrible staff. Dr. Awan is the only thing keeping me there.
Dr Awan is the best family doctor I ever had. I had two other family doctor before who I feel they just give you a Advil and turn you away. I never had a good experience with family Doctor until I found dr Awan. Dr Awan is not only knowledgeable but she is compassionate and dedicated. She made time to see me after my ultrasound results showed miscarriage symptom when I was 2 month pregnant. I feel lucky and grateful to have a family doc like dr Awan.
I have been seeing Dr Awan for awhile now and because I have a few health concerns I see her more than someone who is quite healthy. My experience has been nothing but positive. My interactions with the staff have always been good. I always have a quick chat with the ladies and they always take a moment to greet me and ask how I am doing. I find this exceptional seeing that they are working in very cramped conditions and are extremely busy most of the time. Dr Awan is also very kind and knowledgable. She never rushes me and has most recently made time for me in an emergency situation. She isn't a doctor that just prescribes a pill and sends you on your way. She shows a genuine and sincere interest in your overall health. And sometimes that means telling you something you may not want to hear. She does this in a most respectful manner. It is a skill not often seen, in my opinion, and I'm grateful I've found her.
I agree with the fact that the front office lady (looks like a Bangladeshi or Tamil) is indeed very rude and unprofessional. She does not know how to talk to people and is very disrespectful. She walks around with more power that the doctor itself and makes it look like Dr.Sobia Awan is working for her. Wonder how she is kept employed in that office even in spite of the patients comments which is indeed true. Either Dr. Sobia turns a blind eye to it or may be acting ignorant. NEVER ...NEVER ..AGAIN ....Will me and my family step into that office UNLESS Dr.Sobia replaces her or keeps her in some other post where she does not interact with the patients.
Her staff never follow up with anything. Dr awan herself sounds like a knowledgable perso. But she looks forgetful to me. After full check up I made an appointment with her to talk about the results. In that session she started writing me the exact tests again, till I remind her that I already did all that test and I am here to hear the results. Another time she was supposed to refer me to a specialist after the test results, she never did. No body followed up with me.
Dr. Sobia Awan is very well knowledgeable in her field. She is kind, friendly, has a great sense of humour and has one of the best bed side manners. She takes her time to explain everything to you and never rushes you. Her receptions help is another story. They are not very smart and rude. They make mistakes all the time. It took me 1 year to get them to correct my phone number on my file. It took them weeks to find an ophthalmologist for me, and when they did, he was in Brampton AND he didn't have any availability for 3 months! I live in Richmond Hill and told them to find me one close to the area. I called around myself and was able to find one close to the area that had availability within 2 weeks. I love Dr. Awan, my entire family goes to her but we dread having to deal with her receptionists.
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