Ratings for Dr. Jennifer Tan
I would highly recommend Dr. Tan's office to anyone. We've been taking our two children to her for a few years, and she is very thorough with her exams and honest with her opinions. She honestly told me my son will only need Ortho for cosmetic reasons, so we'll decide if we want to pursue that in a year or two. She also said my daughter will be ready to start in a year or so. We appreciate her honesty and the time she and her staff take to answer all our questions and explain everything to us. Her staff are friendly and professional. I find her prices competitively priced in Nepean/Ottawa, and I'm just happy to have her office so close to my kids' schools! We won't hesitate to return.
Dr Tan is very smart, and seems to really want the best treatment for my children. She even told me one of them doesn't need any treatment! I love the way everyone in her office seems to care about how comfortable my kids are and they are so helpful. It's a busy place but they never keep us waiting. It's amazing how well trained and knowledgable they all are. If you're thinking of going to an orthodontist I think you should hear her opinions before you decide anything.
My 14 year old daughter has been a patient of Dr Tan's for the past two years. She is coming to the end of her treatment and now she has an even, beautiful smile. She really likes all the staff at the clinic. They gave her clear instructions on how to apply her elastics and how to clean her teeth. Dr Tan's practice is professionally run. Her dental team are both friendly and knowledgeable. Appointment times are well respected.
I really wanted to like this doctor. I had seen other orthodontists, and I really wanted to believe that this lady would be the one for me to have treatment with since the other ones would only offer very limited treatment options. My first appointment with Dr. Tan seemed acceptable, enough that I went back for a second appointment to start treatment. But by that time, she had decided not to honour what she had offered previously, and instead pressured me like crazy to go for the most expensive and invasive option, and so did her dental assistant Kathy, who asked me twice about surgical orthodontics, and phrased it in such a way that the expectation was surely that I was choosing that option. I told her no, but she asked me again anyways, and even after speaking to Dr. Tan on my behalf, I was still asked again for a total of three times in one day, this time by the doctor herself, who also phrased it in such a way that meant surely it must have already been decided. I said no again to the surgery, and Dr. Tan looked positively disgusted and annoyed. I had never consented to that surgery. Beware of these people, they want the most expensive and invasive option, will pressure you and even be downright rude. They won't listen to you at all, and Kathy demanded that photos be taken even after I told her that I had some already which could be emailed in, but she insisted upon those photos anyways and then they charged me 160 dollars for photos. I do not recommend this office at all. They should honour what they say in the first place and then leave it up to the patient, and if they say no to surgery, then that means no. Awful place to be, stay away!!! As for punctuality, they had booked another patient at the exact same time as me, and they made me feel very rushed. I found it to be a truly horrible experience. Why do others like her at all? I am so surprised.
I love this office! Everyone there seems to be really happy and positive and smiling all the time. they are so friendly and welcoming and take the time to really help. I feel like they really care about me and my daughter. Dr Tan is really smart, and very good at her work. Excellent results.
I went to another orthodontist nearby when my daughter was little and they made her an appliance. I switched to Dr Tan and was really impressed because she actually spends time with every single patient that comes in. I feel good knowing that she always checks in on my kids, and closely monitors everybody's treatment. Now all 3 of my kids go there. Everybody who works there seems happy all the time and that is very reassuring !
Dr. Tan comes from a family of orthodontists. She is really knowledgeable. Between her and her staff they answered all my questions and really seemed to care about my children too. My son is usually very quiet but they get him laughing every visit. They are really good about being on time and I really appreciate that. They were so nice I even decided to start my own braces and they had clear ones that hardly anyone notices. Really great people!
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