Such a sweetheart! She did a shave biopsy on my lip which went fine itself. However, I had a bad reaction to the local anesthesia. Lip was completely swollen on one side (It looked like a collagen injection gone bad!) When I returned the next day, she assured me I had done the right thing by coming in again, she consulted colleagues for any valuable feedback and she prescribed me some meds. She insisted on seeing me again the next day and she even called the following morning to see if I was better. It's great to find a doctor who personally cares and gives you the time of day. I highly recommend her. She's knowledgeable and caring.