Ratings for Dr. Gwen Geraldine Bruce-Houle
Let's just have a chat. I was referred to her after my doc moved away. I came to her experiencing pelvic pain due to menstration. I have had an extensive history when it comes to my cycle so I would think she would take precaution. I was told my vitamin B was low and was shrugged off. I returned months later with the same progressing pain and was told "to lick molasses" and when I returned again was told my pain was because I didn't lick enough. What? I had previously had an IUD put in place and she figured the pain might be due to an infection when it was placed. A fair enough assumption. I was put on a dose of antibiotics, another dose, and a pain killer. I was taking eleven pills a day. Keep in mind I was a 130lb 19 yr old, and her idea of a proper dose almost hospitalized me I couldn't even stand without feeling nauseous and dizzy. When I returned AGAIN telling her it the pain hadn't subsided she was getting fed up. I suggested the possibility of endometriosis and asked to be referred to a obgyn. She refused and proceeded to take my iud out. I visited her multiple times over the summer and each time she seemed more and more frustrated to see me. After the pain was progressively worse, to the point where I couldn't work, she sent me away for an ultrasound as well as a CAT scan. I pleaded for a referral but was refused on more than one occasion. When the results of the tests came back negative, she bold faced called me a liar and that there was nothing she could do for me. At this point our appointments went from 10 min to 30 seconds with an increase in condescension. After 6 months of pain and no answers that was it. I finally got my referral from another doctor (after which she refused to transfer my files) and was told that I do in fact have endometriosis and the pain was a result of that. Not low vitamin b, not a lack of molasses, and not because I am a liar. Thank you Gwen, your care was exceptional and I'll be sure to share it with everyone I know!
I went to the drop in clinic in Nanaimo when I was 16 years old to get a prescription for birth control. She isn't my regular doctor so I've never been to see her before. I went without my mom because I was being responsible doing this for myself. I was in a steady relationship that lasted four years. As I asked for my prescription she looked at me and said "Not too many 16 year olds come in here asking for birth control". As a doctor, that is so unprofessional and disrespectful. She had no idea what my situation was, and didn't even bother to ask. She wrote out my prescription and opened the door for me to leave. I could have just been taking it to help with my monthly visit from mother nature, or something worse. She made me feel awful about myself for making the right decision and I left in tears.
WOW!!!! There is so much say about this woman. Having read all the other comments, I see that many, many, many other people have experienced the same despicable "treatment" from this "DOCTOR". There is a lot I have to say but I will just share the most recent encounter. I went to see her because I'd had a car accident, she didn't request any x-rays or any other type of testing for that matter, suggesting Epsom salts would do the trick. There were a few other appointments after that which did not go well at all because she discovered I had not returned to work and she felt that I should have returned to work immediately. When an x-ray was done on July 22/15, it found that my C-1 & C-2 vertebrae had shifted 4-5 mm as a result of the accident, there were other findings, but this was the scariest, yet she still insisted that I was fine and that "pain was my body's way of telling me to move". She even told me to my fact that I would go back to work when I received my settlement from the accident, she is a complete idiot. I have met many people in my life but never have I encountered a doctor that is so ignorant, judgmental, unprofessional and reckless with people's lives. I also believe she should lose her license, this woman should not be allowed to treat animals let alone humans.
I saw other doctors at her clinic for my depression who were very helpful. When she came back from vacation, she prescribed me a self-help book and gave me the impression that she didn't approve of my choice to be on SSRIs. She also made me feel ridiculous for having suicidal thoughts. She was dismissive and I don't think she believes depression is a real thing. I was really disappointed with her. I'd never had a problem with her before this, and I'm now looking for a new doctor, which is hard to do in this small city. I don't understand why Townsite doesn't allow patients to see a different doctor in the same office, that's ridiculous.
Dr. Bruce-Houle is a fantastic doctor! She's well educated and seems to always get it right. She won't push drugs when unnecessary but gives them when they are. I don't feel that she rushes appointments so the fact that she's late sometimes is fine with me!
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