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Ratings for Dr. Ute Bucksteg

2
Staff
1
Punctuality
2
Helpfulness
2
Knowledge

We have been seeing Dr. Bucksteg for a number of years and unfortunately our rating of her has gone down considerably in the last several. She overbooks all the time and patients are kept waiting an hour past appointment time regularly. She will request that you come and see her and then have no idea why you are there. Usually it is for something that could have easily been given as a message over the phone. She seems confused most of the time and treats us like a number. It certainly appears that she is 'all about the money' and is not interested in keeping up with research; etc. She appears to be burned out. Her receptionist/nurse is rude and condescending.

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flag | Submitted June 6, 2018

5
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

Doctor Bucksteg is a very thorough and personable doctor. She has referred me to specialists, orders appropriate tests, is easy to talk to and doesn't rush you out and lets you talk about what you want with her. She is often late, but likely because people try to stretch out their appointment times with many questions and she wants to help them as much as possible. I would imagine this is no fault of her own though

Was this rating useful? 1

flag | Submitted January 19, 2018

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Well I have been going to Dr. Bucksteg for about eight months. And I love her!!!! She told me at our greet and meet that if I was hoping to have a dr that was on time, that she would not be the dr. for me. As she doesn't like to rush her patients out. I was happy to be forewarned and appreciated it. I find her very caring and thorough. I will never change dr. again. And as for what she wears, I find her fresh and lively, well done Dr. Bucksteg!!

Was this rating useful? 1

flag | Submitted November 7, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I would NEVER recommend this doctor. She is very condescending. She does not try to help at all. I had to tell her what type of specialist I needed to see and it took 3 appointments and a letter from another doctor to finally get her to send me to see a specialist. I don't think she knows enough to be a medical doctor. She loves to speak to the other doctors in her native Afrikaans and does not seem to have totally grasped English. I have been seeing her since she got to Canada unfortunately as there are no doctors taking new patients in Nanaimo. She does not follow up on anything and when I have an appointment she looks at me as if this is my first visit and has no idea why I am there. She has taken away a medication that I was successfully using without any issues for 10 years and has not been able to give me something that works as well. My pharmacist helped me find something that would work, so I wrote that down and then she prescribed it. I feel much more confident speaking to my pharmacist than I do this doctor. As soon as I find someone else I am GONE! If I could give her and her receptionist Joy a rating of ZERO I would.

Was this rating useful? 2

flag | Submitted October 2, 2017

5
Staff
5
Punctuality
5
Helpfulness
4
Knowledge

She is awesome and very thorough! I feel so much better. Thank you Dr Bucksteg.

Was this rating useful? 1

flag | Submitted September 22, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very efficient. Was not rushed. Listened to concerns. I really liked her. Seems knowledgable and takes the time to really care

Was this rating useful? 1

flag | Submitted August 4, 2017

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I was very pleased with my visit ... Dr. Bucksteg was very warm, friendly, open, helpful and knowledgeable. The procedure I had with her was quick, not painful as I was anticipating and she gave me much more time than other doctors I had ever had ...maybe that's why she can be late according to other comments. She truly cares! DO NOT JUDGE A DOCTOR BY THEIR CLOTHES! If you do , then you have much to learn about what's important in life.

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flag | Submitted July 4, 2017

1
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

NEVER on time. Pushes the extreme treatment before trying less invasive options first. Pushes pills. Poor listener. Inappropriate attire. Has a rule of one ailment per appointment. If you have a sore toe and a sore finger - you need two appointments.

Was this rating useful? 2

flag | Submitted May 3, 2017

5
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

Love her!!!! She is very professional and thorough.

Was this rating useful? 0

flag | Submitted March 8, 2017

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Dr Bucksteg was not a good listener and on several ocassions over exaggerated my (ongoing) medical condition which caused 2 unnecessary CT scans and a lot of stress for me. I have since moved on to a new Doctor and am very happy with her....a very positive move for me 😊

Was this rating useful? 3

flag | Submitted March 2, 2017

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Dr. Ute Bucksteg's Credentials



Accepting New Patients

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Biography

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Languages

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Education

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Other Specialties

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Areas of Expertise

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Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Medicaid / Medi-Cal

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