Ratings for Dr. Amanda Maloney
Her front end staff is good that's why I gave this a better rating than it should have been. She cut me off... spoke through me and didn't listen to me. Very short with me. All business doesn't smile. How does she know that my ear issue is unrelated to my throat issue if she doesn't look at it.? Only 20 min late.
Brusque, interrupting, impatient. I wanted to describe my debilitating vertigo but she cut me off and handed me a photocopy on migraines. She used highly technical language which I am fortunate to understand but found odd. I had been referred to her about 10 years earlier for tinnitus and had forgotten her poor interpersonal skills. She may be a skilled specialist but her abilities are of no use to me if I am not allowed to voice my concerns. Lovely staff, however.
Don't waste your time. After a quick 20 min consultation, and cutting me off while explaining my symptoms, she talked and talked about things completely unrelated to my major concerns. After an endoscope through my nasal cavity she somehow missed the fact that I have a major sinus infection (as confirmed a few days later by going back to a general practitioner) and sent me on my way referring me to read her website. I'm more sick now than before seeing her, something I thought would never happen after seeing a 'specialist'!
I found this Dr to be abrupt, and to lack thoroughness. I'd just come out of a 3 month long throat infection which effected my ears and nasal passages as well. After informing me that she could only do "One issue at a time", I tried to ask her how I could better differentiate for her the sensation of my nasal passages and ears draining into my throat. Though she tried to scope my passages she was unable to do my left side and simply said "we'll assume it's okay, and that you're just built narrow". She then told me I have GERD, which I knew already, and sent me packing with no further information. When I asked her what to do about the pain in my ears when I swim, she basically told me to not go swimming. After a decade of constant infections, I'd finally gotten in to see an ENT, and this was the help I [did not] receive. I'd never recommend her. After this consultation I was re-referred about two years later to a new ENT who was extremely helpful, and provided me with non-surgical answers to my questions, and soothed my concerns.
Met Dr Maloney May 18. The doctor's office proceudre need improvement since it is overly complicated - for those with hearing problem, there is no way to communicate - you have to listen to recorded message most of the time and unending instruction to push this button and that button . Fortunately the staff is accomodating and helpful when you meet them in person. This specialist is helpful and did a thorough examination. She did her best in conducting a thorough examination and explain her reasoning to me.
Dr. Maloney helped me when all other ENT's refused to operate. My quality of life has greatly improved and I have reccommended her to family, friends and clients. She was professional and I received a high level of care that I have always been very appreciative of.
Dr. Amanda Maloney's Credentials
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