Ratings for Dr. Olivia Cheng
I had both of my knees replaced at the same time a year ago. I recovered really well. It was quite painful initially, but within 3 months, I was back playing tennis, and golfing. It is crucial to do therapy after the surgery. I worked really hard and I don't regret getting my knees fixed.
I was visiting Wasaga beach when I cut my finger with a saw. I was initially told that I would lose that finger. But Dr. Cheng examined me and took me to the OR. She was able to repair my finger. I'm back 100 percent. I was very lucky to have her as my doctor.
My experience with Dr, Cheng was very positive. I had my left hip replacement done on June 27, 2017. I feel she did a great job for me as I have had a good recovery. I did as I was asked, went to physio and was very diligent with my exercises which I think is the key to a good recovery. On my follow up meetings with Dr, Cheng, I personally have found her very helpful, answers my questions and always has a smiling face and a good manner towards her patient. Thank you Dr. Cheng.
As part of my "treatment" for an ankle injury, I was told I needed orthotics from her clinic and had to pay for exercise classes. She told me to take three weeks off work and I should be better. She then asked me if I had insurance, and when I said yes, wanted to sell me a walking boot that day after telling me to get off my feet for three weeks. When I asked why I would need it if I was supposed to be off my feet, she said after a long pause, "Well maybe it would help with the injury". A few weeks with the orthotics and I started to feel some discomfort in my upper leg. I was told that I couldn't see the doctor, that I would have to let the physiotherapist work on it first. He fractured my leg in two places and destroyed the muscle in my leg. I haven't worked in over a year and all I got was "I'm sorry" while she looked at the floor. While trying to assess the initial problem in the leg, she prescribed me morphine and gabapentin without telling me what the second was or what she was treating me for. I wasn't interested in pain management, I wanted the problem diagnosed and dealt with. She lied to me multiple times during my visits including, but not limited to, giving me her card and telling me to have my employer call her in place of giving me a note. At the end of this ordeal, when I asked her if I should have my employer call her, she said no because they can't tell them anything over the phone. So why did she twice tell me it was fine before that? She told me she knew what was causing the pain and it would be gone in two weeks but she never actually told me what she thought the problem was. She is the most irresponsible professional I have ever had to deal with. Read some of the other negative reviews here. Regardless of how you are referred to Olivia Cheng, you do not have to use her or her clinic. Exercise your right to choose. You'll thank me later.
Dr Cheng did the surgery on my arm years ago after shattering the bone in a snowboarding accident. She was absolutely amazing, she had no problems calling my father to discuss the treatment plan with him. She was easy to talk to and made the process less horrible than it already was. I hate hospitals since I only ever seem to be in them when things have gone very badly but her and her skill and knowledge made the experience less horrid.
Dr. Olivia Cheng's Credentials
Accepting New Patients
- University of Toronto
Areas of Expertise
Awards & Recognitions
Publications & Research