Ratings for Dr. Sheila Poon
I went to Costco Heritage Calgary to see Dr. Sheila Poon but was 10 mins late for my appointment. She saw me rushing in as she was leaving and continued walking out even when I said to the reception that I was there for eye exam. This demonstrate her disinterest and left a bad taste for me.
Bad experience with this doctor. Saw this doctor and she said my eyes were normal with no problems. I told her my vision is rapidly deteriorating. She said I needed a new prescription and contacts. A week went by with no improvement to my vision. Not impressed with her diagnosis I went to another doctor that found a problem with my retina and I was sent to a specialist. The specialist said I had a detached retina and the first doctor should of caught this and this is an example of malpractice. This doctor didn't take the time to properly test my eyes. She was more concerned about selling me contacts. Avoid this doctor and find a doctor that is knowledgeable and cares about patients.
I've been seeing Dr. Poon for a few years now. She sees my whole family. I met her originally at Costco Optical but she found out my 3 year old girls had lazy eyes and an eye turn so we started seeing her at a different practice so she can watch them and monitor them better. We still got our glasses from Costco because their quality is very good and their prices are so much cheaper than the other practice Dr. Poon works for. The glasses at costco are about 50% cheaper at Costco. We went back to seeing her at Costco Optical this year and we like it better there.
My first visit went well and have ordered glasses, now we will see how follow ups go and hopefully I have no problems with my new glasses. Dr Poon was very professional and informative. The young lady who helped me choose glasses was very nice an asset to the business.
You have to pay for trial pairs of contact lenses at South Calgary Eye Care. When it came to the third pair that I couldn't see through, I went elsewhere and paid again to be re-tested, etc Most places will give you as many free trial lenses as it takes to fit the right ones. My daughter purchased glasses a few weeks ago from South Calgary Eye Care and the one arm broke off last week. She can't see without her glasses so she temporarity attached the broken arm with bandaid. Today they told that she would have to pay approx $70 for repairs because by putting on the bandaid she invalidated the warranty. Lens Crafters gladly repaired my husbands spec free of charge several times.
very knowledgeable, she helped me find a pair of 24/7 contacts that work perfectly, and put in the plugs for my dry eye! She listened to what I didn't like about them, and did 5 diffrent trials until I got the ones i wear now. for staff, Janis taught me how to put them in was was very helpful. But the "technicians?" took alot more puffs of my eye than I've ever had, and didn't call my name until 25min after my appointment was schedualed.
Extemely rude, unprofessional, cynical and abrupt. I was near tears when I left. She made me feel like I was wasting her time because I had seen a doctor from another branch the previous day and they had conducted a full examination. I was instructed to see this branch the next day (Saturday) if my eye was had deteriorated - which I did. She asked me impatiently if she should dialate my eye ... I responded that I guess that if she wanted to see properly inside my eye, she probably should. She said that I had bad vision anyway, then after 2 minutes of plonking the dialation drop in my eye, she glanced in my eye- look left, look right, up down (about as fast as I'm typing this) and concluded that my eyes "are very healthy" and I should get used to the flashes, floaties and blurred areas. I'm scared out of my mind of losing my sight as I need my vision to work and drive. I'm in my 40s - not my 80s.
Dr. Sheila Poon's Credentials
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