Ratings for Dr. Maxine Wong
TERRIBLE. DO NOT GO HERE. THE WHOLE STAFF IS JUST TERRIBLE. First off, they lack professionalism. No introduction; just asks what I'm using. They evaluated my skin and made me pay for expensive things that DID NOT WORK. MADE ACNE SO MUCH WORSE. They don't care. They really do not. They rush you in and out of the office. So now, my skin is scarred from that things they have prescribed me and I'm pretty much broke from all the expensive things theyve told me to buy. dont. go. here. ALSO when you schedule, they do not call you. You have to remember, there is no check up calls or anything. And they have terrible waiting times. I wait a whole hour for a 20 minute conversation. I wish I never came here. they made my skin so much worse. They know nothing.
Like all the other reviews on the board, Dr wong is nonchalant and cold. She does not care to listen to your concerns but instead she quickly looks at your skin and makes a diagnosis to get you out of the office. The whole time you're there you feel rushed and when you ask a question she's dismissive. It's been 6 months and I still have the same skin condition. I still do not know what's wrong and nothing is getting better. I don't know how dermatologists can get paid so much just to be uncaring and unhelpful to people. Any of these 5 star ratings seem extremely vague and frankly unbelievable since anyone who's actually been a patient of Dr Wong would only experience a big breeze of icy cold indifference.
I got medication from Dr Wong, while she did explain the side effect of it. Nevertheless, after googling the side effect and consulting with my family doctor to confirm, I realized Dr Wong has only given me partial information. She was not interested in listening to my short description of symptoms, and does not have much additional information provided afterward. Lack of social skill, for sure, and does not give me any confidence at all.
I am a teenager with moderate acne. Dr. Wong was unprofessional and non-sympathetic; I say this because she was literally whispering and had poor eye/body contact. It seemed as if she just wanted to have my appointment over with. Don't get me wrong, I'm sure she knows her information about acne and different treatments, however, she did not bother to listen to my history with my skin and rushed to diagnose me. Dr. Wong continued to tell me that the reason a certain gel didn't work, was because I PROBABLY USED IT WRONG. Dr. Wong's assumptions made me very frustrated and makes me want to find a different dermatologist and I definitely would not recommend her. Additionally, after being requested to bring in the products I have tried, she did not take one look at them when I insisted to show her. Although I have not tried the medication yet, and even if it works, I will hesitate to go back as being in her office dampens my mood greatly.
Dr. Wong helped me uncover high levels of DHEAs which not even my family doctor was able to answer my question all these years, but it has much implications to heart/hormones. It was the first test she did. Staff is very helpful in rearranging appointments. She speaks cantonese and english, not sure if that is helpful for anyone to know. She listens to all my quesitons and takes time to explain what it means, and would make further referral if required. I highly recommend her.
definitley lacks people/social skills and professionalism; when she first came in, didn't even bother saying hi/intro. herself. she walked in WHILE making a call for another patient/herself and when she was done she just asked 'whats wrong' when she had my file infront of her. can BARELY hear her when she speaks, its like shes whispering to herself the entire time and scared you might hear her. doesn't speak to you directly, speech wanders off..very hard to understand esp when shes explaining big terms. at the end, didn't really get anything out of it, she doesn't really explain anything to you (i'm not a doctor, i didn't know what all the big terms she used meant)..had to specifically ask her to explain in detail what things meant, when my other specialists knows a patient isn't a walking dictionary. fastest appointment i went to with a specialist in my life. not helpful. knowledgable but doesn't know to convey to patients. i won't be going back to see her.
I've had most pleasant exeperience having done some procedures by Dr.Wong Her knowledge, professional and gentle attitude put me at ease and procedures I've had performed by Dr.Wong produced results that I'm fully satisfied. Thank you so much doctor! Robert Gryz
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