Ratings for Dr. Karen F. Giardino
Dr. Giardino was right to the point, seemed very busy and in a rush. I had no issues with her, or her PA. My issue is with the rudeness of the office staff. Half of a patient's impression is how they are treated upon arrival, and when making appointments. They are seem to be bothered at having to do their jobs and are extremely rude. Dr. Giardino, please look into how your office staff is treating patients, especially the one that answers the phones.
I love Dr Giardino. I have been going to her for over a year now, however the front desk staff is AWFUL. Awful in person and even worse on the phone. How can you run a successful business and expect people to respect you when you have staff that is so disrespectful to your patients? Danielle is the worst. After calling to ask about a specific problem, she basically yelled at me and degraded me on the phone. It took everything in me not to yell back but I won't stoop to that level. If I didn't love my DR so much, I would leave this practice. Just remember, we the patients are the ones paying your salary.
I had an appointment for Nov 3rd to see Dr Giardino and got a call on the 7th of Oct to reschedule do to the fact that she would not be there which is understandable so the next appt was for Nov 13th at 9AM I arrived there at 8:45 only to be told oh we changed your appt to Dec 15 needless to say I never got a phone call telling me of this change they said they did call so when I got home I checked all my missed calls and messages and low and behold nothing from them . I will be looking for another endo
Rude staff. Dr Diamonds refused care to me when I told her I was experiencing a conern over a medication she prescribed due to a fee for 1 missed appointmet. Doctors take an oaths?? Her concern is how much jewelry she has not her patients!!! I do not recommend her unless you are rich like her!
Dr Giardino is a very thorough Dr. Spends as much time as is required on every patient. May mean you have to wait for a little extra time in the waiting room but the wait is worth it. I have also seen the young Nurse practitioner who is very competent and friendly. The staff is also very pleasant and friendly despite how busy the office seems to be. I would definitely recommend this practice.
I almost canceled my initial appointment after reading the reviews. I am so glad I didn't. From the very first time I called to make my appointment, as well as interim phone calls, the staff has been nothing but friendly. I felt the same exact way after being to the office today for the first time. Both the nurse and the receptionist couldn't have been nicer. Dr. Giardino herself was amazing. I have never ever had a doctor be so thorough and take as much time as she spent with me today. She took the time to actually ask questions and listen to the answers. And what's more important is the fact that she was so knowledgable on the subject. I still cannot get over the service I received today. She is exactly the kind of doctor I needed.
Dr. Karen F. Giardino's Credentials
Accepting New Patients
- State University Of New York At Buffalo School Of Medicine (Grad. 1985)
Areas of Expertise
Awards & Recognitions
Publications & Research