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Ratings for Dr. Manuel F. Carro

1
Staff
4
Punctuality
1
Helpfulness
3
Knowledge

Please do not schedule an appointment with Dr. Manuel Carro at Semmes- Murphy Clinic. He lacks care and concern for patients. I have a herniated disc in my lower back which causes severe pain in my leg. The pain is so severe until I went to the emergency room, who in turn referred me to Semmes-Murphy. My first visit with Dr. Carro was all of 10 minutes. He quickly gave me an assessment and was looking at me as if I was lying about the pain I was having. He prescribed tramadol and some steroids during the visit after I told him the meds that the ER prescribed worked really well. The following week, I had a MRI which showed that I had a disc pressing against my nerve. After he viewed the MRI, he patted me on the shoulder like “you really have a back injury.” After the MRI, he advised that I can have a nerve block or surgery but failed to explain or give further details about those options. I was having problems with the meds I was taking and called back to ask if he could prescribe something else. However, his very rude nurse, Holly, advised that Dr. Carro only prescribes tramadol. I told the nurse that I could not take the tramadol because of the adverse side effects and that I’m allergic to it. She in turns tell me my only options were to have a nerve block or surgery. Keep in mind no one ever explained the nerve block procedure. My nerve block was scheduled with another doctor, Dr. Polk. This was the only time the nerve block procedure was explained in detail. The day of the nerve block, Dr. Polk came in and advised that my condition was pretty severe. I told them that I was allergic to tramadol and they placed a red armband on my wrist advising this. I had the procedure done and I was prescribed a pain medication other than tramadol, which helped the pain I was having. A few days after the block, I began having severe pain in my leg again. I contacted Dr. Polk’s nurse who explained that was normal and it takes 14 days for the block to take effect. However, two weeks later, the pain is 10xs worse. I contacted Dr. Polk’s nurse to ask for something for pain and she advised that I have to contact Dr. Carro because he was my treatment doctor. I contacted Dr. Carro’s nurse Holly to ask for something for pain and she very rudely advised that she could call in a prescription for tramadol. I told her that I was allergic to tramadol and she very rudely stated that I could schedule another block or schedule to have an appointment with a surgeon. I do not want to have another block because the first one didn’t work. I have come to the reality that I need to have surgery but they refused to prescribe me something other than tramadol to ease my pain until I can get scheduled with a surgeon. They know that I can’t take tramadol. I told them what helps with the pain but they refused to prescribe anything that will help. While speaking with nurse Holly, she very rudely told me that I could go somewhere else and that Dr. Carro can prescribe what he wants to patients. This made me feel as if I was being stereo-typed. I was already feeling as if he stereo-typed me during my very first visit. He assumed I wasn’t in as much pain as I was claiming. After going back and forth with the nurse, I scheduled an appointment so I could talk with Dr. Carro directly. During the appointment, Dr. Carro spoke with me all of three minutes to tell me he couldn’t give me any medicine for pain and that there was nothing else he could do. He even stated that I could get my medical records and go elsewhere. I wouldn’t recommend Dr. Carro to anyone if he was the last doctor on earth! He is insensitive and does not care about the well-being of his patients. He only gives do or die treatment options and nothing in between. Either have a nerve block or surgery, which is fine but what does a patient do until those options are scheduled, just remain in pain? He never gave me anything else for pain throughout the entire process and he keeps suggesting that I can take tramadol. Why would you tell a patient you’ll prescribe tramadol if they are allergic to it? This is by far the worst doctor I have ever encountered. He does not care about treating patients. His lack of concern and compassion is a 0. Please, please avoid this doctor at all costs!!!

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flag | Submitted March 30, 2018

5
Staff
5
Punctuality
1
Helpfulness
1
Knowledge

Terrible doctor! Has no empathy for anyone. My neurologists sent me to him thinking that he would be able to help. He was very rude and dismissive. Some people shouldn't work with the public.

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flag | Submitted March 18, 2018

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Dr. Carro barely spent anytime with me to tell me a herniated disk I have is not bad enough "yet" for surgery. What's that supposed to mean? I'm supposed to continue suffering with the symptoms that I've had for over a year now that are steadily getting worse. I'm to the point I can't physically work. How much worse does it need to get? He also told me that the extreme muscle weakness, numbness and tingling, dizziness, nausea and vomiting couldn't be caused by anything going on with my spine. If so, why would my Dr. have ordered an MRI on spine, let alone send me to Dr. Carro after my MRI showed a herniated disk? His bed side manner is lacking. It was obvious in the only 5 min. he spent with me from the way he was acting and talking to me that he thought I was wasting his time. I just want help. I want to feel better. Disappointment is an understatement. I went to him because that's who my primary care dr. sent me to. I'm ony going back to get a 2nd MRI of the rest of my spine that Dr. Carro reluctantly ordered. I was supposed to have had lumbar and thoracic, but the hospital had a mix up and only did lumbar. I'm just gonna get my copies of them and go elsewhere. I wish I had the option of seeing his reviews before my Dr. sent me to him. Anywhere you look he has less than 2.5 stars out of 5. That should tell you something.

Was this rating useful? 1

flag | Submitted October 10, 2014

3
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

Saw him for neck injury & leg pain. He didn't explain my problem. Each visit he was in & out in 3 min or less not giving me answers to questions. Poor bedside manner. I will be requesting a change of drs my next visit.

Was this rating useful? 2

flag | Submitted September 30, 2014

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Patient provided comprehensive documentation about medical history prior to appointment. This doctor never read it and was shockingly unprepared for the appointment, offering little or no help, no enthusiam or helpful ideas of any kind. A total waste of time and money!

Was this rating useful? 1

flag | Submitted January 9, 2014

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Dr. Manuel F. Carro's Credentials


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