Ratings for Dr. Mark Popkin
THE WORST OFFICE STAFF I'VE EVER EXPERIENCED!! PLEASE BEWARE! Dr. Popkin is a an okay Doctor (I always felt that my appointments were a bit rushed). However, the real purpose for my review is to highlight the incompetence of the entire front desk staff (from the person you contact for an appointment all the way up to the office manager). It's as if they go out of their way to ensure you have a MISERABLE AND UNFRIENDLY experience. Not sure how Dr. Popkin tolerates this. As a patient, I've found a new dermatologist for this reason.
The office staff is not the best and can be abrupt, curt, down right rude; wouldn't give you a dime for any one of them -- they don't answer your questions eitherso maybe they need a lesson in listening skills. If Dr. Popkin wasn't such a good doctor I'd have left him years ago. Took care of my daughter when she was very young and quite terrified -- he's awesome with kids! and now I see him about once a year for my own needs. Office runs pretty close to schedule - although you have to ask for the Saturday hours.
At first, he seems caring and knowledgeable but then i kept coming back for the same diagnosis and treatment (molluscum). The scalpel process is straightforward but because lack of time or else, he left me with a blood stain on my skin permanently. he rushes and rushes..he should know better that the puss in the molluscum is contagious and should be quarantined..obviously he uses the same scapel for every wart and doesnt clean it...
Had multiple contacts with Dr. Popkin. On one occasion I had to wait a month and a half to see him - had to go to a wedding looking freakish. When he finally saw me he said to just keep taking the medicine I was taking (which obviously wasn't working). I asked him if oranges could exacerbate roseacea and he said, "No". When I looked on-line, they cited citrus fruits as a factor in roseacea. Why would he not know this? I arrived at one appt. and was told I didn't have one, not on that day and time and not at any other either. Made me wait one hour since someone else had "a real appointment". Then he saw me for 3 minutes. One time when I went to a follow-up appointment, he looked at me and said, "what the hell happened to you?" - I had to tell him HE had burned something off. If he hadn't have been so highly recommended, I would have switched much sooner. While his staff can be blamed for a lot of the problems, I would not recommend him ever.
Dr. Popkin is the best and I need not say more. However, the reception group is a bit of a mess. Their actual hours do not even come close to being what their recording states-if it says be back from lunch at 1:00-maybe someone will answer by 1:30-if it says open until 4:00, at 3:00 you get the service because they are closed. But I will put up with all of it because Dr. Popkin is the best. Patient, knowledgeable, he's got it all.
I have finally had to switch to a new dermatologist, and I am so glad I did. Dr. Popkin would prescribe the same thing repeatedly despite mediocre results, and the visit would be short and abrupt. This was especially frustrating because it would take me several tries to even get through to the office, since they often are not there to pick up the phone, even during their business hours (which are sporadic to begin with). Multiple frustrating experiences made me go look elsewhere.
Dr. Mark Popkin's Credentials
Accepting New Patients
- Suny-Hlth Sci Ctr At Brooklyn, Coll Of Med, Brooklyn Ny 11203 (Grad. 1985)
Areas of Expertise
Awards & Recognitions
Publications & Research