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Ratings for Dr. Douglas MacGilpin

1
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Dr. Macgilpin is a great doctor. He's great with kids, and very knowledgeable. But, the office staff is horrible. They have lots of rules that do not benefit the patient. Scheduling of appointments is impossible. My one year old didn't get scheduled for his 1 yr well check up until two weeks after his first birthday, even though I called and called months ahead of time trying to schedule it. I was repeatedly told to call back next month because they weren't scheduling for that period yet. Finally, they decided to start scheduling for the month my son would need to be seen, and instead of simply scheduling him, now they tell me he's on a waiting list. Who sets up a waiting list for well visits? And, if that even made sense, why didn't they put him on the list when I called the first five times?????? I truly, truly do not feel like they have my son's best interest in mind. As a mother, that concerns me. My advice to them is to get a new office manager.

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flag | Submitted March 31, 2011

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Dr. Douglas MacGilpin's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • Meharry Medical College School Of Medicine (Grad. 1974)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield

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