Ratings for Dr. Karen Stancer
Although her staff may seem like the Seinfield Soup N azi, I find her receptionist kind of endearing because she doesn’t take bull from nobody! I imagine dealing with people in this city require a no nonsense type of women. Karen on the other hand is the best doctor I’ve ever had. Very kind, thorough, and will make great referrals to some of the best specialists in town.
I have seen Dr Stancer since 2012. She has been very helpful. I feel empathy for the front staff and I don't treat anyone badly, please and thank you. I agree they are busy also no matter how busy try to stop and sip some water and ignore the rudeness of others and let go of these things as it is not about right and wrong. However they know who is calling and they will hang up. They also recently told me Dr. Stancer was away so I waited patiently. When I saw her this week she said she wasn't away and I should've come in sooner. This type of communication is difficult and tiresome. I am looking for another doctor.
I have nothing bad to say about Dr.Stancer. She is has been a great doctor to me and my daughter. I am also here to speak of the unreal attitude's of the receptionists. In person or on the phone, its the same curt, cold and very rude demeanour you'll receive from these women. I cannot for the life of me understand how they keep their jobs. As a doctor, I would never have the likes of these women work for me. I also cannot understand why they are so miserable.
Dr. Karen Stancer is a very kind and great doctor. We are so grateful to have her as our Family doctor. However, the receptionist are extremely RUDE and unbelievably unprofessional to clients. They are the ones who cancelled my daughter's appointment but blamed my daughter for cancelling it. They were not nice to her, although this Sandy the rudest one claimed that "that is so incorrect" and denied it. She gave my daughter a nasty look as my daughter left the office, and on a phone with me, she laughed out to me....so disrespectful and rude. She never apologized for their mistake yet she said "well everybody makes a mistake, right?". I called back hoping to talk to my doctor but again, Sandy was very rude and snabby and told me that I would need to make an appointment to talk to my doctor. Horrible people working except all the doctors. Sandy is the worst one. She is the rudest and the most respectful person to clients. It is really too bad that the doctor's office has this person working. She brings down the good reputation of doctors by being so rude to their clients. So Sandy is such an embarrassment for this doctor's office
Very kind, curious, interested in your health, in my opinion. My only negative comment is that she isn't as proactive as my last doctor…i.e. if there's a waiting list, she says you'll just have to wait… my last doctor got on the phone and harangued and harangued to make waiting lists shorter.
Dr. Karen Stancer is the BEST family doctor we've ever had: she is kind, compassionate and an excellent listener. She valued my input on treatment options for the complex autoimmune disease I live with, believed me when I said I needed help (which I don't do easily), and was creative and resourceful in finding out more. She is frank about what she doesn't know, and went the extra mile for me at a conference to consult a specialist (who was able to point us in a helpful direction). My husband really appreciated her open and non-judgmental approach to family wellness; and she was wonderful with our young daughter too. A member of the community, Karen always had a smile and moment to chat when we ran into her buying groceries, or yarn... :) She truly is the 'good old-fashioned' family doctor people used to talk about. We've since moved out-of-province and miss her very much! RE: office staff - those two ladies keep that small, busy place ticking along efficiently by necessity!
Dr. Stancer is friendly and moves quickly to refer me to a specialist when this is what is needed and, I've often gotten these appointments quickly. That's a bonus. There have been times I don't think she is familiar with what my medical history is (I've gone to her for about 2.5 years now) but asks the questions and ultimately informed. I don't use doctors that much, moreso as I get older/.
Dr Stancer is wonderful. Supportive, kind, knowledgeable and compassionate. I have also complained about the office staff in the past. I was happily surprised on this visit: the person who took my call and made my appointment was wonderful and the woman whom I dealt with on the day was reasonably courteous. Great to see things improving!
I think everyone agrees Karen is a great family Dr,but I have to take up the cause of the front support staff, those gals are over worked, I think they have learned how to do theirr job with military precision, they don't have time to treat people with kid gloves, every one gets the same treatment, whether it's a cold or cancer.
I really like Dr. Stancer and she is wonderful with my toddler and supportive of the way I chose to raise her. I do agree that the receptions are difficult to deal with, but I always find that by making an extra effort to be nice and smile, I get better service from them and they are way often much nicer with me.
Dr. Karen Stancer's Credentials
Accepting New Patients
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Awards & Recognitions
Publications & Research